Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Supersportbet faces severe customer dissatisfaction centred on withdrawal blocks, account suspensions after wins, and unresponsive support. Customers repeatedly describe depositing without issue but being locked out at payout. Platform fairness and promotion honesty are also questioned. A small minority praise fast withdrawals and individual agents, but the overwhelming sentiment is distrust and frustration with financial and verification processes.
TrustIndex
2.7
Ranking
#8
in Betting & Gambling
NPS Score
-75
Recommended: Unlikely
Jul '25 - Jun '26
Based on recent customer reviews, Supersportbet faces severe customer dissatisfaction centred on withdrawal blocks, account suspensions after wins, and unresponsive support. Customers repeatedly describe depositing without issue but being locked out at payout. Platform fairness and promotion honesty are also questioned. A small minority praise fast withdrawals and individual agents, but the overwhelming sentiment is distrust and frustration with financial and verification processes.
The most common complaint about Supersportbet, based on Hellopeter's AI analysis of recent customer reviews, is Withdrawals, Payouts & Billing. Customers report withdrawals disabled immediately after wins, multi-day delays, voucher deposits not reflecting, and confiscated winnings citing T&Cs breaches. Withdrawals (1.9) is the dominant pain point, with deposits processed instantly while payouts stall under review or get cancelled without notification.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My girlfriend sign up with Supersport bet her status was verified she deposit and win when making a withdrawal she was told to upload proof of address I'm pdf format which she did and still they did not approve her withdrawal bunch of ****mers
1 reviews | Active since Jan 2020
My girlfriend sign up with Supersport bet her status was verified she deposit and win when making a withdrawal she was told to upload proof of address I'm pdf format which she did and still they did not approve her withdrawal bunch of ****mers
1 reviews | Active since Jan 2020
I've been using the platform for 2 months, every single time I try to withdraw funds it says that my account is disabled. Since my account is opened till today, I have spoken to 5 different agents who tell me to wait 72 hours and still, nothing happens
1 reviews | Active since Jan 2020
I've been using the platform for 2 months, every single time I try to withdraw funds it says that my account is disabled. Since my account is opened till today, I have spoken to 5 different agents who tell me to wait 72 hours and still, nothing happens
1 reviews | Active since Jan 2020
I received an email saying if I deposited a minimum of a R1000, I would receive an instant 100% "casino bonus once my deposit was successfully processed. My bonus was added, which made it R2000, once the R1000 bonus was gone, in lightning speed, I might add, so was the R1000 I deposited. How does that work, am I stupid or was I just **********???????????????
1 reviews | Active since Jan 2020
I received an email saying if I deposited a minimum of a R1000, I would receive an instant 100% "casino bonus once my deposit was successfully processed. My bonus was added, which made it R2000, once the R1000 bonus was gone, in lightning speed, I might add, so was the R1000 I deposited. How does that work, am I stupid or was I just **********???????????????
1 reviews | Active since Jan 2020
Hot hot fruit is broken and the results are unfair, the sounds are broken... I love the game but the slot is giving heartbreaking results, RTP is very high but the results aren't matching the RTP percentage. Please check the slot
1 reviews | Active since Jan 2020
Hot hot fruit is broken and the results are unfair, the sounds are broken... I love the game but the slot is giving heartbreaking results, RTP is very high but the results aren't matching the RTP percentage. Please check the slot
1 reviews | Active since Jan 2020
My fica verification takes 2 days to verify and on the second day it just stops and i still cant withdraw without reloading my fica docs and then i must wait 2 days again just to re do it again this is complete nonsense
1 reviews | Active since Jan 2020
My fica verification takes 2 days to verify and on the second day it just stops and i still cant withdraw without reloading my fica docs and then i must wait 2 days again just to re do it again this is complete nonsense
1 reviews | Active since Jan 2020
Would like to believe there was a glitch or games were rigged from 24 April to 30 April. Reason for this is because over those days the games were on a strict limit win every feature bought only produced minimal win. Especially on Gates of Olympus Super Scatter. I lost over R10k and most games only started giving multipliers after 5 spins. In some instances or if not on all the 250x multiplier was never caught. When the 500x hits then they made sure there was no tumble wins if there is it was the R0.05 and R0.08. I noticed that if I got 100x or 500x the remaining spins would not have another multiplier, no tumbles and if there is it is small ones. I play a lot of Gates of Olympus and have to be honest that on the above mentioned days your collection was overboard. I have never seen the max win especially on Gates of Olympus Super Scatter it is a myth and I have bought over 500 features. Whenever I bought the R500 feature or R1000 the games view and speed would change and the return would be lower than R10. The speed would be different than the R100 buy noticed this on 24 April 2026
1 reviews | Active since Jan 2020
Would like to believe there was a glitch or games were rigged from 24 April to 30 April. Reason for this is because over those days the games were on a strict limit win every feature bought only produced minimal win. Especially on Gates of Olympus Super Scatter. I lost over R10k and most games only started giving multipliers after 5 spins. In some instances or if not on all the 250x multiplier was never caught. When the 500x hits then they made sure there was no tumble wins if there is it was the R0.05 and R0.08. I noticed that if I got 100x or 500x the remaining spins would not have another multiplier, no tumbles and if there is it is small ones. I play a lot of Gates of Olympus and have to be honest that on the above mentioned days your collection was overboard. I have never seen the max win especially on Gates of Olympus Super Scatter it is a myth and I have bought over 500 features. Whenever I bought the R500 feature or R1000 the games view and speed would change and the return would be lower than R10. The speed would be different than the R100 buy noticed this on 24 April 2026
Supersportbet scores 1.1 out of 5 on Hellopeter's AI analysis of service quality in Betting & Gambling, compared to the Betting & Gambling industry average of 2. Their strongest theme is Platform Experience (1.2); their weakest is Payouts & Billing (1). The top AI-rated Betting & Gambling business on Hellopeter is 1xbet (4). How is the AI Score calculated? →
Supersportbet has a TrustIndex of 2.7 out of 10 on Hellopeter, based on 127 reviews in the last 12 months. Hellopeter has tracked Supersportbet across 206 total reviews. How is the TrustIndex calculated? →