No delivery of Parcel (ZA120256919234T)

Speedaf was supposed to deliver a parcel (ZA120256919234T) I had ordered from TEMU, and they had indicated it would be delivered around the 13th of May 2026 (last week). The delivery, however, never happened. I reported the issue to them on Friday (15 May 2026), and on Monday (18 May 2026). I stated that the courier agent went to a wrong address, (after I had received a WhatsApp message on the 14th of May 2026, which showed a wrong address [3 Steenkamp street, which is not my address, nor the one indicated on the TEMU order] as such on the WhatsApp message).

I also called the customer service on Monday (18th of May 2026), they were aware of the issue, and they said they are aware of the issue. I even gave them an alternate number, because I'm mostly at work during the day. Since then, there is nothing coming through into resolving the situation, and it's really frustrating.