Smart Bold (Pty) Ltd
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Smart Bold (Pty) Ltd
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLG
Ludwe G
1 reviews | Active since Jan 2022
28 Apr 2026, 14:35
Unauthorized Credit inquiry
I contacted the agent only to request more information about how their services work. I clearly stated that I was not ready to apply and that I only wanted to understand the process first. The agent then requested my ID number, stating that they needed to pull my credit report to check if there was anything that might hinder me should I decide to apply in future. Based on that explanation, I provided my ID number. Thereafter, I was informed that someone would call me to explain how the service works so that I could make a decision. I later received a call where the process was explained to me. During that call, I made it clear that I was not interested and specifically stated that no one should use my ID to conduct any inquiry without my permission. Despite this, the following day I received a notification from Experian advising that a new inquiry had been made on my credit profile. I contacted Smart Bold Pty Ltd to query why an inquiry had been done without my consent. They advised that I gave them my ID for the purpose of an inquiry, which is not correct. I explained that their agent told me the ID was needed only to pull a report. I further stated that if they needed my report, they should have requested that I provide it directly instead of misleading me. They then advised that their manager would have the inquiry removed. However, to date, I have received no feedback or written confirmation, despite requesting an email confirming that the inquiry would be removed.
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Ludwe G
1 reviews | Active since Jan 2022
28 Apr 2026, 14:35
Unauthorized Credit inquiry
I contacted the agent only to request more information about how their services work. I clearly stated that I was not ready to apply and that I only wanted to understand the process first. The agent then requested my ID number, stating that they needed to pull my credit report to check if there was anything that might hinder me should I decide to apply in future. Based on that explanation, I provided my ID number. Thereafter, I was informed that someone would call me to explain how the service works so that I could make a decision. I later received a call where the process was explained to me. During that call, I made it clear that I was not interested and specifically stated that no one should use my ID to conduct any inquiry without my permission. Despite this, the following day I received a notification from Experian advising that a new inquiry had been made on my credit profile. I contacted Smart Bold Pty Ltd to query why an inquiry had been done without my consent. They advised that I gave them my ID for the purpose of an inquiry, which is not correct. I explained that their agent told me the ID was needed only to pull a report. I further stated that if they needed my report, they should have requested that I provide it directly instead of misleading me. They then advised that their manager would have the inquiry removed. However, to date, I have received no feedback or written confirmation, despite requesting an email confirming that the inquiry would be removed.
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Desmond Butler-emmett
1 reviews | Active since Mar 2016
24 Apr 2026, 16:15
Smart bold not a trustworthy company
I I cancelled my service with them three months ago they have still debited every single month to date which is *****. every time I phone they say it will be reversed they will refund my money and still they have not done such. Not one phone call from them to keep me updated not to an email. I would tell everyone not to trust them.
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Desmond Butler-emmett
1 reviews | Active since Mar 2016
24 Apr 2026, 16:15
Smart bold not a trustworthy company
I I cancelled my service with them three months ago they have still debited every single month to date which is *****. every time I phone they say it will be reversed they will refund my money and still they have not done such. Not one phone call from them to keep me updated not to an email. I would tell everyone not to trust them.
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Anita N
1 reviews | Active since Sept 2025
2 Sept 2025, 10:56
Smart Bold
This company is not even showing under the list of companies here on Hello Peter. Smart Bold just debited me a R1000 that I didn't approve of. I did not finalize my agreement with them but they still debited. They also never helped me with anything. This company is ****, it's a **** of a company.
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Anita N
1 reviews | Active since Sept 2025
2 Sept 2025, 10:56
Smart Bold
This company is not even showing under the list of companies here on Hello Peter. Smart Bold just debited me a R1000 that I didn't approve of. I did not finalize my agreement with them but they still debited. They also never helped me with anything. This company is ****, it's a **** of a company.
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Replies (0)