Ludwe G

Active since Jan 2022

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Industries

Reviews

11 reviews

3 months ago

Unauthorized Credit inquiry

I contacted the agent only to request more information about how their services work. I clearly stated that I was not ready to apply and that I only wanted to understand the process first. The agent then requested my ID number, stating that they needed to pull my credit report to check if there was anything that might hinder me should I decide to apply in future. Based on that explanation, I provided my ID number. Thereafter, I was informed that someone would call me to explain how the service works so that I could make a decision. I later received a call where the process was explained to me. During that call, I made it clear that I was not interested and specifically stated that no one should use my ID to conduct any inquiry without my permission. Despite this, the following day I received a notification from Experian advising that a new inquiry had been made on my credit profile. I contacted Smart Bold Pty Ltd to query why an inquiry had been done without my consent. They advised that I gave them my ID for the purpose of an inquiry, which is not correct. I explained that their agent told me the ID was needed only to pull a report. I further stated that if they needed my report, they should have requested that I provide it directly instead of misleading me. They then advised that their manager would have the inquiry removed. However, to date, I have received no feedback or written confirmation, despite requesting an email confirming that the inquiry would be removed.

0 replies

Rain

15 months ago

****med by RAIN

I’ve been ****med by Rain!! On the 25th of April they debited my monthly premium which is R569 then a few mins later they debited R284.50 3 times. I’ve been contacting them requesting a refund. I then received an SMS advising “ a refund of R264 has been processed” . When I did a follow up I was told the amount debited was my premium for April. How? But they already debited for April. If you are thinking of using RAIN, don’t bother because even their network is bad!!

3 replies

Rain

16 months ago

REFUND!!!

Rain deducted the monthly premium which is R569.00. which is right! Few moments after that they deducted R284.50 3 times. The money debited was meant for my child's school transport, when I made contact, the advisor (Taylor) advised that I should wait for 5-10 days. How do they expect me to for my child's transport? I need my Money today!! If you are not with RAIN don't even think of using it!!

14 replies

Rain

26 months ago

Cancel my subcription

I complained about RAIN signal last week. They provided me with a new router which does the same thing as the previous one. I'm fed up of complaining each and everyday/week. I would like cancel my subscription with RAIN. DO NOT DEBIT ON MY ACCOUNT THIS COMING MONTH END!! On my billing date please come and collect your router I'm done with you guys.

1 reply

Rain

26 months ago

No internet connection

I am very disappointed with RAIN south Africa!! Ever since the beginning of this year I have been having internet issues. I contacted them but they told me that there were may devices connected whereas there we only 4 devices. I was also told to put the router near the window and that's exactly what I did but nothing changed. My fiance was working from home but due to poor connectivity she had to go back to the office. It's either you give me the latest router without increasing the my monthly premium or I cancel with immediate effect. I would recommend RAIN to anyone!

6 replies

KFC

30 months ago

Poor service

I did an online order (delivery) at KFC Blue downs the time was 19:25. At 20:02 I received an SMS advising my order has been collected by the driver it should arrive with in 5mins because I'm not far from KFC. At 20:30 I started panicking and i tried calling the driver but it went straight to voicemail and on the app it showed the driver was standing in one place. I ended buying something else to cook because the kids were hungry. The driver only delivered at 20:57, which is more than an hour. I spent more than my budget because of KFC's poor service. I told the driver that I already cooked I no longer need it, he told it's not his fault but KFC.

0 replies

Shoprite

37 months ago

Worst Service from Shoprite Adderlley Street, Cape Town CBD

I am very dissapointed with the service I got from Shoprite Adderlley Street, Cape Town. Graham Thomas (Manager) was not helpful at all. Last year November I bought a Hotplate SPR DBL Essential white in colour, When you have the stove for a long time it becomes difficult for you to remove the stains. Last week the stove started giving me problems, Sometimes it's working and sometimes it's not. So I decided to go to the store for an exchange this morning, Graham Thomas (Manager) advised he wont be able to do a refund or an exchange because the stove is dirty and that falls under negligence. I advised that I cannot remove the stains and the plates were not affected by anything. I was utterly disgusted in the manner he approach the whole scenario for a manager whose managing people. Whilst I was speaking with him he was busy on his phone. He told me to leave the store because he will not do an exchange. I ended up leaving the store with no stove because the one I brought was giving me problems. I will never buy anything at Shoprite ever again!! I will comment on every social media posts from Shoprite advising people not to buy your electronics.

0 replies

Debonairs Pizza

38 months ago

Burnt Pizza and arrogant operations mananger (Phumlani).

I’m really disappointed with the service I got this morning at Debonairs Gugulethu Mall. I bought a pizza for my child. I noticed when my child was eating that the pizza is burnt. The store phoned the operations Manager named Phumlani, he was so arrogant and not helpful at all as he told me that I must contact the customer care because there’s nothing he can do. I ended up leaving the pizza in store and they didn’t even bother to offer me a new one. 😡 I don’t see myself buying at Debonairs ever again.

0 replies

Ram Hand To Hand Couriers

40 months ago

Poor service

I’m very disappointed with the poor service I’m getting from RAM. I’ve been waiting for my parcel since last week Wednesday. The driver kept on saying he was unable to reach me but he never attempted to contact me. I gave them two numbers to contact me on but still I didn’t receive any phone call. I called the head office, they advised they we were gonna call me back in the next 15mins but I never received a callback. I’m still waiting for my parcel even now!! As from now on I’m gonna cancel each and every order that uses RAM as their courier.

3 replies

City Of Cape Town

55 months ago

Blocked drains

Our drains are blocked and our streets are flooded with sewage. You don’t come up with any permanent solution because this happens every week. From Philippi

0 replies

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1 Star

11 (100%)

Ludwe G

Reviews

Unauthorized Credit inquiry

****med by RAIN

REFUND!!!

Cancel my subcription

No internet connection

Poor service

Worst Service from Shoprite Adderlley Street, Cape Town CBD

Burnt Pizza and arrogant operations mananger (Phumlani).

Poor service

Blocked drains

Review Distribution

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