Warning! Do not buy from sir air!

Do not purchase sir air - air conditioning units. I had 2 brand new omega units installed more than 8 weeks ago. Since installation these units have been faulty. I immediately contacted sir air which took a good 4 weeks to finally send a technician to look at the units. After fault finding the technician checked the sensors which were found not to be the problem. I was told that this would have to be escalated and further looked into. Now plus 8 weeks later absolutely no resolve, my messages and calls are going unanswered and there is zero accountability, ambition or care to resolve these faulty units. This is clearly a manufactures fault and this falls under warranty however sir air are not meeting their obligations or standing my their product. Very quick to take your money but zero after service what is scary is they are so unwilling to assist after sales!!! These units should be removed and replaced and fault finding done in their own time, since they are brand new units. The costumer should not sit with aircon units that don't work. If I had bought Samsung or LG I would be sitting with working units. Take this as a warning, do not risk buying from these fly by night **** artists.