DO NOT BUY A SAUSAGE SALOON FRANCISE

We purchased the Richards Bay store from Sausage Saloon's Operational Manager.(Byron Moriarty)

We we assured of the following leading up to the purchase of the store. 1. Assistance should we encounter issues ( which we had more of that we bargained for) These were never address of assisted with. 2. Franchise assistance from Head office level with regards to operations, stock issues, marketing and ongoing support, as we are part of a Franchise.

Once we took over the store on 01/12/2025 we had issues with the following.

1. No stock to trade with as we were promised (R50 000) worth of stock for trading. Opening stock was R20 000. 2. Store was in a terrible condition with equipment not functioning and we were forced to purchase equipment just to trade. ( not what we were promised) 3. We tried to cancel the sale and was told to take them to court which at the time was not possible as our money was invested in the store and we needed to concentrate on getting the store in order for us not lose any more money. 4. We tried calling Head office for anyone to assist us - RADIO SILINCE. 5. We tried and tried until Ralph Strange contacted us and set up a meeting at our store. He eventually visited our store in February. 3 Months after our nightmare started. 6. Ralph listened and basically said from a Franchisor point of view he can not really do anything as our sale agreement was between their operations manager and us. Which I still find hard to believe. You employ someone to bring your brand name into disrepute and do NOTHING! 7. We paid a R80 000 store revamp fee and requested the monies to be returned to us as we needed to spend it on operational equipment and making sure that the store has everything it needs to operate successfully. 8. We ignored until I started pushing Ralph for an answer. Ralph then informed us that the refund would not be possible as they feel the store needs a facelift. Despite all the issues we are having on the operational side. Their concern is the look and nothing else.

We even compromised and asked for the money to be refunded and we would do the facelift at a later stage in order to have cash flow available for equipment and necessary expenses. They did not want to assist.

We were never contacted to resolve the issues we had with their operational manager nor did our Franchisor assist in any way. We were left on our own.

To DATE we still waiting for Ralph Strange to assist us with the art work of the facelift they so desperately want to spend our money on!

Regards Izel Jeyaprasad 0836565435