SARS taking money for the working class.

SARS is *****ing money from the working class. This is worst kind of service one would experience. No one can say or confirm why they took R2500 from my submission. I went through the process of logging a notice of objection being assisted by one of their consultant. There is a different answer to my question everytime. The system did not allow me to correct my submission, and then it was my disability, then i was told I submitted irrelevant documents, does it cost R2500 as penalty fee for submitting irrelevant documents? And now the feedback says there was no objection logged, how I do not understand because their consultant assisted me over the phone and it was allowed. They are ****** and their system is also flawed.