Dissatisfied With Restonic Aftersales.

Bought Restonic bed in July last year. Bed came with a 5 year warranty. Bed collapsed this year April... Contacted Restonic. They asked for specifics which i sent... Up to date... no reply.... Even when phoned the say they will get back to me but still nothing. Highly dissatisfied as i paid over R6000 for the bed. The consultant that dealt with me seemed interested but as usual its a ploy to keep you calm and collected.