Renault Bryanston
Unclaimed Business
|2.3|8 Reviews (last 12 months)|This business does not respond to reviews
Renault Bryanston
Unclaimed Business
|2.3
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-40Unlikely
NPS Score
-40
Recommended: Unlikely
Review Distribution
2.3|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Naome N
1 reviews | Active since Nov 2013
18 Apr 2026, 12:11
BRILLIANT STAFF!
Have had my car serviced by this Renault branch for over 10 years and the staff truly epitomises 'brilliant service". From the minute I arrived they checked what the car needed, and continually kept me informed. A heartfelt THANK YOU to Kedibone and EVERYONE, You made what can be a trying (Liquid Capital) experience much more bearable
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Naome N
1 reviews | Active since Nov 2013
18 Apr 2026, 12:11
BRILLIANT STAFF!
Have had my car serviced by this Renault branch for over 10 years and the staff truly epitomises 'brilliant service". From the minute I arrived they checked what the car needed, and continually kept me informed. A heartfelt THANK YOU to Kedibone and EVERYONE, You made what can be a trying (Liquid Capital) experience much more bearable
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Siyabonga C
1 reviews | Active since Aug 2023
9 Mar 2026, 10:43
Worst experience
Appaling experience with the delearship regarding a mechanical issue that the dealership is failing to solve it and also failing to meet their promises,
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Siyabonga C
1 reviews | Active since Aug 2023
9 Mar 2026, 10:43
Worst experience
Appaling experience with the delearship regarding a mechanical issue that the dealership is failing to solve it and also failing to meet their promises,
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Merilyn F
1 reviews | Active since Jan 2026
22 Jan 2026, 11:05
Poor After-Sales Support and No Real Accountability
Feeling genuinely sad and disappointed. I bought a Fiat 500 from Renault Bryanston, and it broke down with a major gearbox/actuator/TCM fault about 6 months later (we’ve been without the car since 22 Dec 2025), 5 days out of warranty. When I asked for the promised RWC and 101-point check reports, I was given the run-around and documents were repeatedly said to be “attached” but weren’t. I was simply told it’s “out of warranty” and that repairs are at my cost. Very poor after-sales support and no real accountability. I do not suggest buying a car from this dealership.
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Merilyn F
1 reviews | Active since Jan 2026
22 Jan 2026, 11:05
Poor After-Sales Support and No Real Accountability
Feeling genuinely sad and disappointed. I bought a Fiat 500 from Renault Bryanston, and it broke down with a major gearbox/actuator/TCM fault about 6 months later (we’ve been without the car since 22 Dec 2025), 5 days out of warranty. When I asked for the promised RWC and 101-point check reports, I was given the run-around and documents were repeatedly said to be “attached” but weren’t. I was simply told it’s “out of warranty” and that repairs are at my cost. Very poor after-sales support and no real accountability. I do not suggest buying a car from this dealership.
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Anwar H
1 reviews | Active since Dec 2025
17 Dec 2025, 14:03
No service received
My renault triber was taken by Renault assist to Renault Bryanston on the 20th November 2025. I have called multiple times and have not been adequately assisted. I have spoken to Claire the service manager from Renault Bryanston and Lydia and Amanda from Renault SA and they have not assisted me. I still have not received a courtesy car. At first they said its just the radiator now they saying a new engine is required. Engine was replaced in Febuary 2025. They are refusing to provide the recording of the original conversation where they said its just the radiator.
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Anwar H
1 reviews | Active since Dec 2025
17 Dec 2025, 14:03
No service received
My renault triber was taken by Renault assist to Renault Bryanston on the 20th November 2025. I have called multiple times and have not been adequately assisted. I have spoken to Claire the service manager from Renault Bryanston and Lydia and Amanda from Renault SA and they have not assisted me. I still have not received a courtesy car. At first they said its just the radiator now they saying a new engine is required. Engine was replaced in Febuary 2025. They are refusing to provide the recording of the original conversation where they said its just the radiator.
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Princess K
1 reviews | Active since Nov 2025
15 Nov 2025, 10:56
High dissatisfied with the service at Renault triber Bryston
Renault triber did me dirty well last year I got a car through MFC finance and I specifically told them that it's for business they recommend a Renault triber and I have seen so many tribes on the road and people are happy with them but unfortunately that was not the case for me it's either I was sold a faulty car of which the Branston branch knew exactly that the car was faulty becoming in less that 3 months the car started giving me problems engine fault mind you this is a brand new car according to them but in less than a year and I have already returned it back to the 6 to 8 times im talking about a 2024 Renault triber and even now it's now working and i have tried exchanging the car with the Renault bryston with no lucky ...this is absolutely heartbreaking and i think they're taking advantage because im a woman and they think they can walk all over me.
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Princess K
1 reviews | Active since Nov 2025
15 Nov 2025, 10:56
High dissatisfied with the service at Renault triber Bryston
Renault triber did me dirty well last year I got a car through MFC finance and I specifically told them that it's for business they recommend a Renault triber and I have seen so many tribes on the road and people are happy with them but unfortunately that was not the case for me it's either I was sold a faulty car of which the Branston branch knew exactly that the car was faulty becoming in less that 3 months the car started giving me problems engine fault mind you this is a brand new car according to them but in less than a year and I have already returned it back to the 6 to 8 times im talking about a 2024 Renault triber and even now it's now working and i have tried exchanging the car with the Renault bryston with no lucky ...this is absolutely heartbreaking and i think they're taking advantage because im a woman and they think they can walk all over me.
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Busang S
1 reviews | Active since Oct 2025
3 Oct 2025, 15:01
Car Finance
I would like to give a big shout out to Big Man also know as Hloni from Renault Bryanston for excellent and exceptional customer experience our process of acquiring our vehicle was quick , seamless and effortlessly. He was with us every step of the way until we finish the process. A big thanks to you Brother and Renault Team keep up the good work
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Busang S
1 reviews | Active since Oct 2025
3 Oct 2025, 15:01
Car Finance
I would like to give a big shout out to Big Man also know as Hloni from Renault Bryanston for excellent and exceptional customer experience our process of acquiring our vehicle was quick , seamless and effortlessly. He was with us every step of the way until we finish the process. A big thanks to you Brother and Renault Team keep up the good work
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Suliwe M
1 reviews | Active since Jan 2018
18 Sept 2025, 09:05
Renault Bryanston - Not recommended
I took my car in for a service last Tuesday morning and, when I got home, I noticed one of my wheel caps was missing. I immediately took a video for proof and drove back the next day to report it. The gentleman at the front desk was very helpful and even went as far as offering to replace the wheel cap out of his own pocket — which I truly appreciated. However, I was told that the manager would contact me about the issue. It’s now been over a week, and I still haven’t heard anything from her. This lack of follow-up is extremely disappointing and has left me regretting taking my car to this dealership for service. 😓
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Suliwe M
1 reviews | Active since Jan 2018
18 Sept 2025, 09:05
Renault Bryanston - Not recommended
I took my car in for a service last Tuesday morning and, when I got home, I noticed one of my wheel caps was missing. I immediately took a video for proof and drove back the next day to report it. The gentleman at the front desk was very helpful and even went as far as offering to replace the wheel cap out of his own pocket — which I truly appreciated. However, I was told that the manager would contact me about the issue. It’s now been over a week, and I still haven’t heard anything from her. This lack of follow-up is extremely disappointing and has left me regretting taking my car to this dealership for service. 😓
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