Sold new vehicle with wrongly registration papers

This is the second complaint I register. First one was not even answered

24 Mar 2026 at 09:52 Bought new car with fraugelent registration document Renault Zambezi say its not their problem and Motor Industry Obmitsman say the claim is more than 3 years and closed the case Good afternoon.

Thank you for your feedback, but I highly disagree with your findings. It seems as you may have not all the infomation to make this decision. The issue is not that I was aware or made aware that the brand new vehicle I bought did not have the correct information regarding the engine that was in the car or registered on the NATIS system. The reason I know that the dealer ship had to know about the wrong engin number is that they (the same Renault dealership serveced the vehicle for 7 years, ordered parts to service the car according to the service inrtervils. Only after the vehicle was paid up and the srevice plan expired, I came aware of this when I had to service the vehilce. The dealership was reaponsable for the registration and first licensing of this vehicle when they sold it to me. I just paid for it.

My issue with your decision is that you only address an issue like this if the claim was registered 3 years after the purchas of this vehicle? During the 3 years you are refering to...the same dealership fixed the vehicle twise and serviced it 3 times where they ordered parts for this vehicle, and could have done something about it. That makes it more ***** because they had to see it during this time, but rather whithheld or hide the fact that there is an issue.

The fact is that the ***** was committed on the first day this vehicle was sold to me under false and incorrect information of the unique numbers that is allocated to a vehicle. Namely the engine and the VIN number. The vehicle with the wrong details was illigaly sold to a customer in the first place that was mislead to have bought a brand new vehicle.

During the time I am driving this vehicle (8 years), I was firsly put under suspicion of driving a fraugilant vehicle and could have been arreated! Secondly, I insured a vehicle with fraugilant documentation. If the vehicle was in an accident and written off, my claim would have been rejected.

Also keep in mind that if I report this to the SAPS, they must do a clearance and punch new numbers on the engine that will make it a code 3 vehicle! Which it is NOT! This is what is going to happen if I want to sell the vehicle aswell.

On visiting the dealership after becoming aware of the issue. The answer was that it is not their problem.

Please take this information above and re evaluate your decision.

If you need anything else, please feel free to contact me on **********.