Outstanding Fees

Dear Regent,

I am writing to express my deep disappointment and embarrassment at today’s graduation ceremony in Johannesburg. Despite attending the event, I was informed that my certificate has been withheld due to outstanding fees.

This situation has caused me significant distress, as I had prepared for this milestone and was looking forward to celebrating my achievement. I kindly request urgent clarification and assistance on how this matter can be resolved so that I may receive my certificate without further delay.

Please advise me on the necessary steps to rectify this issue.

Thank you for your immediate attention.

Sincerely, Kelvin Williams