Rebel Tech
Claimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
Rebel Tech
Claimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
16 Sept 2025, 09:22
Great Experience!
I recently had the pleasure of working with Rebel Tech to build a custom PC, and I couldn’t be more impressed with the entire experience. From start to finish, Ruan went above and beyond to ensure that everything was perfect. Not only did Ruan take the time to understand my needs and preferences, but he was also incredibly attentive throughout the process. His communication was clear, timely, and thorough, which made the whole experience stress-free and enjoyable. He patiently answered all of my questions and provided great advice on the best components to fit my requirements. The end result was a high-performance PC that I'm absolutely thrilled with. But even after the build was completed, Ruan's commitment to customer satisfaction didn’t stop there. The after-sales support has been outstanding—Ruan was available to help with any follow-up questions or minor adjustments. If you're looking for a company that delivers exceptional products and customer service, I highly recommend Rebel Tech, and specifically, Ruan. Truly a top-notch experience!
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Anonymous
1 reviews | Active since Jan 2020
16 Sept 2025, 09:22
Great Experience!
I recently had the pleasure of working with Rebel Tech to build a custom PC, and I couldn’t be more impressed with the entire experience. From start to finish, Ruan went above and beyond to ensure that everything was perfect. Not only did Ruan take the time to understand my needs and preferences, but he was also incredibly attentive throughout the process. His communication was clear, timely, and thorough, which made the whole experience stress-free and enjoyable. He patiently answered all of my questions and provided great advice on the best components to fit my requirements. The end result was a high-performance PC that I'm absolutely thrilled with. But even after the build was completed, Ruan's commitment to customer satisfaction didn’t stop there. The after-sales support has been outstanding—Ruan was available to help with any follow-up questions or minor adjustments. If you're looking for a company that delivers exceptional products and customer service, I highly recommend Rebel Tech, and specifically, Ruan. Truly a top-notch experience!
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Anonymous
1 reviews | Active since Jan 2020
26 Mar 2025, 19:30
FIXING PREVIOUS ANGRY REVIEW.
So with these main points I can only give a 3.5 but not a 4th star!!! Sorry for insulting but like I said its me who hasn't slept properly for a couple of months not you. 0) they have good prices, package well, nice selection, fairly easy to talk to the people 1) there is confusion about the main point of writing this review. The initial statement given by the technician was "the supplier will swap the board even if there are minor problems" it was something i took to heart. the next few rma queries this rule did not apply and the possiblity of warranty failure became more and more relevant in the future messages. for example it went from the supplier "WILL" to "i cannot guarantee it" or "lets take a look" even when the bios disappeared. 2)the previous business history transaction with you guys consists of things that did not reach average lifespan. (again one person with more then 5 cases still tried you guys once more.) 3) in that previous transaction the RMA of a motherboard however the entire pc was sent in. firstly it was a forced replacement I was not given any options. (at that time everyone knows asrock is not a treasure its a stone) anyway it was received in a thermal paste mess (board and case). the way it was handled was too bad for my taste, there was no " i will talk with the suppliers technicians for them to improve" or "how can we make this up to you". so yeah I didn't take it too hard and dropped it, i was not that upset. 4) the current case there were lies told, it could be you guys speak better in Afrikaans or wrong words were chosen etc. however as a Authorised retailer you have to take responsibility. (even if its a miscommunication its really fishy if its a woman trying to persuade you) phonecall stated the board was checked, then another lie the supplier who said they didn't touch the memory(got a tomato sauce, oily fingerprint, impact mark) while the board had (too many things to mention that a manufacturer would have stopped looking after a few). 5) there was a statement of "we know it was the supplier(not we guess)" no apologies (except from giagbyte taiwan hq), no action taken immediately???. Sure I don't know the details of your contract with them but the local agent said they only deal with you and not end users . in any case you did not reveal the supplier so, the only one I can complain to is you. 6) before reiceving the board (and during) we had a rma discussion and these statements came out "this has not happened before" "we have a low rma history" 7) yes there were helpful discussions with the rebeltech rma tecnician. So yeah I was angry so I was rude to him however to me a 5 star technician is someone that settles things without you having to run to INTEL, GIGABYTE etc 8) the current board rma progress is taking too long, 2 months and barely any progress has happened, you say its midway or near the end but still no one has apologized. 9) so literally you guys said "we know its the supplier" but what else is there left to do? but for some reason you or the supplier want to contact gigabyte who all 3 of you know (or should know if you actually deal with anyone) that "induced damage = warranty void". so it is usually the authorized retailer who buys from the authorized supplier who gets its stock from the local Agent of the manufacturer. 10) you or the supplier (who ever suggested that)cannot offer PERSONAL FAVOUR WARRANTIES. (especially if you will evade the whole reason why electronics among other things are coated, which is to stop shorts and fires and rust) so you can understand why i am even more angry.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Mar 2025, 19:30
FIXING PREVIOUS ANGRY REVIEW.
So with these main points I can only give a 3.5 but not a 4th star!!! Sorry for insulting but like I said its me who hasn't slept properly for a couple of months not you. 0) they have good prices, package well, nice selection, fairly easy to talk to the people 1) there is confusion about the main point of writing this review. The initial statement given by the technician was "the supplier will swap the board even if there are minor problems" it was something i took to heart. the next few rma queries this rule did not apply and the possiblity of warranty failure became more and more relevant in the future messages. for example it went from the supplier "WILL" to "i cannot guarantee it" or "lets take a look" even when the bios disappeared. 2)the previous business history transaction with you guys consists of things that did not reach average lifespan. (again one person with more then 5 cases still tried you guys once more.) 3) in that previous transaction the RMA of a motherboard however the entire pc was sent in. firstly it was a forced replacement I was not given any options. (at that time everyone knows asrock is not a treasure its a stone) anyway it was received in a thermal paste mess (board and case). the way it was handled was too bad for my taste, there was no " i will talk with the suppliers technicians for them to improve" or "how can we make this up to you". so yeah I didn't take it too hard and dropped it, i was not that upset. 4) the current case there were lies told, it could be you guys speak better in Afrikaans or wrong words were chosen etc. however as a Authorised retailer you have to take responsibility. (even if its a miscommunication its really fishy if its a woman trying to persuade you) phonecall stated the board was checked, then another lie the supplier who said they didn't touch the memory(got a tomato sauce, oily fingerprint, impact mark) while the board had (too many things to mention that a manufacturer would have stopped looking after a few). 5) there was a statement of "we know it was the supplier(not we guess)" no apologies (except from giagbyte taiwan hq), no action taken immediately???. Sure I don't know the details of your contract with them but the local agent said they only deal with you and not end users . in any case you did not reveal the supplier so, the only one I can complain to is you. 6) before reiceving the board (and during) we had a rma discussion and these statements came out "this has not happened before" "we have a low rma history" 7) yes there were helpful discussions with the rebeltech rma tecnician. So yeah I was angry so I was rude to him however to me a 5 star technician is someone that settles things without you having to run to INTEL, GIGABYTE etc 8) the current board rma progress is taking too long, 2 months and barely any progress has happened, you say its midway or near the end but still no one has apologized. 9) so literally you guys said "we know its the supplier" but what else is there left to do? but for some reason you or the supplier want to contact gigabyte who all 3 of you know (or should know if you actually deal with anyone) that "induced damage = warranty void". so it is usually the authorized retailer who buys from the authorized supplier who gets its stock from the local Agent of the manufacturer. 10) you or the supplier (who ever suggested that)cannot offer PERSONAL FAVOUR WARRANTIES. (especially if you will evade the whole reason why electronics among other things are coated, which is to stop shorts and fires and rust) so you can understand why i am even more angry.
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Replies (0)A
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Anonymous
1 reviews | Active since Jan 2020
27 Oct 2022, 10:44
Phenomenal service, excellent prices
I was looking to upgrade my current PC and searched everywhere for not only the best prices but for guidance and people who would do the install for me as well. I was fortunate enough to have my request answered by Ruan. I received phenomenal, friendly, dedicated and patient assistance from the first mail to the last. Not only was the service fantastic but part for part Rebel's prices were the best or close to the best I could find, installation costs were more than reasonable (I actually asked if I could pay them more) and were extremely professionally done (the wiring and general look would impress even the strictest Youtube critic). Unbelievably impressed and grateful for the service received. Rebel has a new customer for life.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
27 Oct 2022, 10:44
Phenomenal service, excellent prices
I was looking to upgrade my current PC and searched everywhere for not only the best prices but for guidance and people who would do the install for me as well. I was fortunate enough to have my request answered by Ruan. I received phenomenal, friendly, dedicated and patient assistance from the first mail to the last. Not only was the service fantastic but part for part Rebel's prices were the best or close to the best I could find, installation costs were more than reasonable (I actually asked if I could pay them more) and were extremely professionally done (the wiring and general look would impress even the strictest Youtube critic). Unbelievably impressed and grateful for the service received. Rebel has a new customer for life.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jul 2021, 13:38
The Best
Phenomenal service from the team at RebelTech. They assisted me over a weekend(Sat & Sun) and both items delivered to CT within 2 days of placing my order. Marco also followed up with a call to ensure I was satisfied . Highly recommended for excellent service with great prices.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jul 2021, 13:38
The Best
Phenomenal service from the team at RebelTech. They assisted me over a weekend(Sat & Sun) and both items delivered to CT within 2 days of placing my order. Marco also followed up with a call to ensure I was satisfied . Highly recommended for excellent service with great prices.
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Replies (0)A
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