Unable to Renew FFC – No Response, No Assistance

I have been trying for weeks to obtain an invoice to renew my Fidelity Fund Certificate through the Property Practitioners Regulatory Authority.

I fully acknowledge that my FFC expired and that penalties apply. I am willing to pay all outstanding fees — however, I cannot proceed without receiving an invoice.

The issue is:

Calls take extremely long to be answered When you do get through, there is little to no assistance Emails sent to multiple provided addresses are completely ignored

As a result, I am unable to renew my FFC and therefore unable to legally operate — while penalties continue to increase due to delays that are not on my side.

This is unacceptable for practitioners trying to remain compliant.

I urgently need:

My invoice issued Clear guidance on renewal Proper response from support channels

At this stage, it feels impossible to get assistance.