Rebecca T

Unable to Renew FFC – No Response, No Assistance

I have been trying for weeks to obtain an invoice to renew my Fidelity Fund Certificate through the Property Practitioners Regulatory Authority. I fully acknowledge that my FFC expired and that penalties apply. I am willing to pay all outstanding fees — however, I cannot proceed without receiving an invoice. The issue is: Calls take extremely long to be answered When you do get through, there is little to no assistance Emails sent to multiple provided addresses are completely ignored As a result, I am unable to renew my FFC and therefore unable to legally operate — while penalties continue to increase due to delays that are not on my side. This is unacceptable for practitioners trying to remain compliant. I urgently need: My invoice issued Clear guidance on renewal Proper response from support channels At this stage, it feels impossible to get assistance.