1 reviews | Active since Member
We, as agents, are at the mercy of the PPRA. They do not respond to email inquiries/ they do not resolve issues/ they ignore your emails, and when one goes to the Sandton office as a final resort to get answers, one is spoken to by rude personnel. I have been in contact with Nkhensani from February 2026 to have my 2 FIC's available for download, as all fees are paid. My account is now blocked, and I am now totally ignored despite many promises with timelines to resolve this issue. There is also a message that my agency does not have a Principal, although I paid and registered as a Principal on 28/08/21. I received the FIC for my Principal status in Oct 2021
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