Active since May 2016
Mintys Tyres Umhlanga Good - Neat place with friendly staff. Bad - May have been my bad luck, but I visited them about 2 weeks ago for 2 tyres. Unfortunately when I got home I noticed that they scratched 1 rim, about a 20cm long scratch on the edge. I did see the guys gathered around the machine at one point as it seemed something broke, didn't realize it was my rim and the machine had scratched it. They obviously noticed but didn't say anything. Too top it off, since I use side roads to work, I only realised on the weekend that they didn't even balance the wheels correctly. Got them re-balanced properly at Hi-Q. Quite disappointed with the overall experience. Wasn't going to post this, but you rather double the workmanship.
I took the R500 challenge with Outsurance and even though they could not beat my current premium, the feedback and service I had received from their sales agent and (I think supervisor), Haseena Naidoo was very commendable. She called and e-mailed to ensure I understood what they needed to try and match and also to get clarity to ensure they did not overlook any details. Very friendly, pleasant and went the extra mile!
<p>I had upgraded my phone Feb last year and had to purchase a new sim card from Cell C La Lucia, all good till about 8 or 9 months later when the sim card failed. I was at the South Caost at the time and did a sim swop there. Now about 6 months later my sim card has failed again. Whats going on Cell C??? How many times do I need to do a sim swop just to complete a 24 month phone contract? Why should I be paying for this each and every time? I have been with Cell C for around 10 years now and I have never had this problem prior to these incidents.</p> <p> </p> <p>Is this the type of service I can expect?</p> <p> </p> <p>I await your response.</p>