TM
Thandiwe M
Active since Apr 2016
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Norton Lambrianos attorneys and their systems
On the 10 March I made a payment to Norton Lambrianos towards my Vodacom account and on the 11 March I submitted the proof of payment to a WhatsApp number they provided. Someone confirmed receipt of pop and the payment and they said they would allocate everything accordingly. Since then I have been receiving calls from the same lawyers’ offices asking me about the payment. I gave every time, explained what had happened and each person that I spoke to would confirm that on looking further into the matter, the payment does appear in the system, they would just need to have it allocated against my name but somehow that doesn’t seem to happen. I am tired of being harassed by them and if my name ends up black listed because of their incompetence there will be even bigger problems.
0 replies
19 months ago
Sanlam is a ****!
Sanlam is a ****. I have been paying for two policies with them since 2016 and when I checked in September this year, I only had about R200 000 that is due to me. I cancelled the two policies and I am not getting anything from the money. When I took the policies I was made to believe that I should not wait to have them because I am getting old and I needed to build wealth for retirement purposes. This means that Sanlam has been reaping me off all along, keeping me to pay for policies they knew very well that I will never get anything from, is that what this is about, your company *****ing people's money for their own benefit? I hope one day Sanlam gets exposed for the **** that it is, falls and crashes.
3 replies
30 months ago
Will never buy from Zando again
I bought clothes from Zando on 05 December and waited for them to be delivered between 11 and 13 December as stated on the confirmation email. I did not received the receipt items on the stipulated dates. I received a call for a delivery a day after 13 Dec and they delivered one item. I was not happy, but I continued to wait for the other items and nothing happened. I was planning to travel from 21 December and I decided to call them and inform them of my plans, so that they don’t deliver when I was not there. They told me that my parcel was delivered to a wrong person and they were trying to resolve the matter. They were going to keep me posted and if they win on this, they were going to send the clothes to my address where I was going to be for the holidays. I waited, nothing happened. I decided to call them after December 26 to make sure that I don’t get told that people are on leave. They told me that they did not receive the clothes, so they are going to pay back my money. I agreed, because this whole thing was now a mess and I was not planning to wear clothes that have been in someone else’s disposal. I am still waiting for them to just approve the transfer of the money and nothing is being done. I requested to speak to the manager and she is not available “in meetings” since this morning and she’s the one who needs to approve the payment of my money back and from where I stand, I think she does not take this matter seriously. She does not care about the fact that as a customer, I was wronged from the get go. I wanted those items, they did not deliver them, now I want my money back and they are not prioritising that. That is the worst customer service I have ever endured in my entire life of buying on line. I will never buy at Zando ever again and I will never even advise an enemy to buy from them. They are *********** and they don’t take their customers seriously.
0 replies
48 months ago
Cell C scammed me
I am completely unhappy with Cell C and the manner in which they use their systems. I upgraded my contract in December 2019. It was a wifi router and a handset. i paid them up in January this year and I could not call in to cancel the contract when it expired. They continued to debit my account and when I finally tried to call I struggled to go through their system because 1) their security checking system doesn't allow a room for error in the details. 2) Whenever I was put through to their cancellations department the phone would cut and I would have to call again. Today I finally got through to cancellations and they could access my profile. Apparently I am paying for 4 contracts (two being the ones i upgraded with in 2019 and the other two being the other two that i was upgrading on. The person that was assisting me then apparently put in a line next to the other two contracts as if I was adding a new contract and not upgrading. Now I am told that I am in arrears and for the recently active contract the last debit is at teh end of July. Two things i need answers on: What does it mean to upgrade a contract, why was my initial contract not deactivated when I called in for an upgrade? Why do I need to continue paying for this recently expired contract until the end of July? In my view Cell C owes me for the contract they kept alive after I upgraded to a new contract. I need answers.
1 reply
50 months ago
Cell C systems not working for stakeholders
I am completely unhappy with Cell C and all their call centre agents. My contract expired in December 2021 and I did not call to cancel it. Cell C continued to debit my account and when I called to cancel it (as they claim i should cancel it from my side), I was transferred to the cancellations section and after holding for about 30 minutes the call cut. This has been happening since then. Today they called me stating that I was on arrears, after stating that I wanted to cancel the contract they put me through to the cancellations section. When they finally took the call they conducted a security check and then told me that I answered the questions incorrectly and would therefore need to go to a branch or call again some other time. Meanwhile Cell C continues to debit my account, also stating that I am on arrears. I want to make it clear that I will not be paying up any amount towards the contract and Cell C can pull their records to find out how many times i have tried to call them to try and cancel the contract to no avail due to their dysfunctional phone system, including the security checks system.
1 reply
123 months ago
Unhappy
I took two contracts for my niece and my mother in 2014. I have been paying for the two of them until February this year. They debited my account again at the end of March regardless of having spoken with one person about the cancellation. When I enquired they told me it was because they uploaded airtime in March. When I asked my niece and my mom about it, they were shocked about the airtime because they never got any airtime from Cell C, since the beginning of the contracts. I would like to know what that means and I would like to know what they debited my account for in March? I am very angry with Cell C, their network is crap and the only thing they do is take money from my account for a terrible service!!
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)