CH
Caroline H
Active since Mar 2016
5
Reviews
0
Industries
Reviews
5 reviews8 months ago
Online and Byranston, hats off for great customer service!
I have ordered (and returned) items online and at Decathlon Bryanston. The online experience has been faultless. The instore experience has been a pleasure! The Bryanston staff are friendly, knowledgeable and helpful. Their products are good.
0 replies
8 months ago
Would recommend.
Great service! Quick delivery, great quality, well packed. Unfortunately had returns as size was too big, but that was well handled.
0 replies
8 months ago
SHAMEFUL CUSTOMER SERVICE
Nicholway, Douglasdale, Bryanpark- I spend about R60k a year at these stores. My issues are- one of them would not SWOP a pair of heat socks (for a more expensive pair) because the cardboard packaging had a tear that I had not made. I felt humiliated over a R120 pair of socks-for what! More egregious though, more than once I have had issues over my scripts, including; a date change made by the doctor ("oh it doesn't look like the correct signature" SO THAT IMPLIES I HAVE *****ULENTLY CHANGED A SCRIPT, ONE THAT IS FILLED EVERY MONTH AT THE SAME PHARMACY!), a script on another occasion that was a day late, a script that the pharmacist could not locate (a repeat), another 'missing' script eventually after much arguing, the person found under a second profile someone had made for me. And there have been other issues. I am appalled at the way I have been treated, While I am 1) 67 years old and respectable, 2) These were all repeat scripts, 3) my full 'script' history was available for them to see, 4) I do not abuse drugs, nor do I seek to take drugs unnecessarily 5) my scripts are from 1 doctor, and 1 specialist. Dischem, you really need to consider customer service! What a pity you have swallowed up all the decent pharmacies.
0 replies
8 months ago
Trampoline Man - Keen to assist.
Received quote quickly, prices are good, service- follow up, willingness to help, prepared to accommodate client- excellent! They were prepared to travel from alberton to Pta. Thanks Pat
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20 months ago
ITO- 5* service!
In The Office furniture JHB East, bought an office chair from Adel. Fantastic service and advise- she saved me $$$ and was very helpful.
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Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (20%)