PS
Precious S
Active since Nov 2015
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Extremely poor service
I app**** for their home Internet which when it was delivered dirty and brocken. I returned it to MTN and they said I must wait for repairs, I asked how can it be that as a new customer I have to wait for repairs for something I haven't even used. Then I just told them to cancel the deal. They said I must call client service to cancel, I did then they said I must call their third party Vasco connect, who by the way does not respond to calls, emails or WhatsApp. I then made the matter aware to their mtn chat agent on Facebook who said they will cancel within 3 business days... Which was a not done... Now they telling me about cancellation fees, where I requested to cancel during the cooling off period.
0 replies
1 month ago
Extremely poor service
I app**** for their home Internet which when it was delivered dirty and brocken. I returned it to MTN and they said I must wait for repairs, I asked how can it be that as a new customer I have to wait for repairs for something I haven't even used. Then I just told them to cancel the deal. They said I must call client service to cancel, I did then they said I must call their third party Vasco connect, heo by the way does not respond to calls, emails or WhatsApp. I then made the matter aware to their chat agent on Facebook who said they will cancel within 3 business days... Which was a not done... Now they telling me about cancellation fees, where I requested to cancel during the cooling off period.
0 replies
1 month ago
*****.
After using rain for year and continuously reporting connection issues I decided to cancel it. Their rentions team called me to try and retain the agreement I told him I want to cancel as it was nolonger working and I'd go days without connection. They continued to try and bill me, I contacted their support and they did not help until today when they sent me an invoice again saying I'm in areas. I wouldn't recommend their service, the support team is very bad at their job. Keeping someone's account active though they requested to cancel and still billing them is *****.
4 replies
26 months ago
*****
I had a loan with Finchoice which was paid up in 2022. Lately I've been recieving calls saying I owe them, i sent them the paid up letter and they refuse to take it saying I must pay. When I call they transfer me to their accounts department where no one answer and the call disconnects. I don't know how you hand over an account that is paid up. I don't know how finchoice works. But my advise is never take a loan from them.
2 replies
26 months ago
****
I had a loan with Finchoice which was paid up in 2022. Lately I've been recieving calls saying I owe them, i sent them the paid up letter and they refuse to take it saying I must pay. I don't know how finchoice works. But my advise is never take a loan from them.
1 reply
27 months ago
Great quality
This campany prints quality clothing and efficiently.
0 replies
27 months ago
Very good
<div>Hello Peter is fair, thank you for sharing this platform for free. I love it, ut helps me choose service providers in an informed mannet.</div>
1 reply
35 months ago
Lying agents
I saw their add in Facebook saying membership from 299, i enquired because it was the closest gym to my work. A consultant contacted me and said the ad was for students... I told her I don't want to sign up as I already have a free gym membership at work, which was far so I wanted to save on transport. She then said to me there's a promotion for R320 if I sign up that month, i told her it's fine I came she told me to sign in her pad and I'll get the contract... I then called the call center to make an arrangement to pay the R1000 initiation fee and I was told there's no such thing. I sent an email to cancel, they told me they can't cancel... Don't bother joining this gym. The agents lie to you. Now I'm being told I have to pay R799 a month.
2 replies
42 months ago
Collections
Good day. Trust you're well. Please assist, I've been trying to set up a debit order but agent's told me they can't assist me. I krpt on recieving smss say i neex to call and set up a payment arrangement, and they still couldn't help me each time I called... Now I'm being told my account is under debt collection, why?
0 replies
46 months ago
OLD ID
So I did an application online and I was told to visit their store for activation 🙄🙄... When I got in to the store at Mall of tembisa both the cashier and supervisor were rude and told me they won't authorize " such an ID" I wasn't given a reason. How do you guys actually train your staff? I mean my ID works perfectly find at other outlets but truworths has a lot of segregations when it comes to clients and the staff is extremely rude.
2 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
8 (72.72727272727273%)