Active since Nov 2015
I bought a gate motor, online. I had my doubts to buy from IOTRENDS because it was my first time to hear about them but then I decided to proceed with my order yesterday just before one. My order was confirmed and was told ETA was 4-5days to deliver in Nelspruit, Mpumalanga. but then surprisingly, I recieved my goods in less than 24 Hours.
My internet line has been off since Friday, 11, 2022. I exhausted all resources to get them to fix my line but all they do is promise me that a support ticket has been logged and a support technician will contact me which they never did. Every time I call them, they keep on telling me the same thing. I am frustrated with such very poor service.
I WOULD LIKE TO APPRECIATE AND THANK Kabelo Monaheng WHO HELPED ME WITH AMMENDMENTS ON MY POLICY. HE WAS VERY HELPFUL, EXPLAINED EVERYTHING. MY AIRTIME FISHED WHILE WE WERE STILL BUSY. I WAS SO HAPPY THAT HE CALLED ME BACK WITHIN SECOND. Kabelo Monaheng KEEP UP THE GOOD WORK.
I entered into a DATA contract with Telkom on 30 November 2020. According to the contract I was supposed to get 40GB anytime and 40GB night surfer, wich is a total of 80GB per month. I only got 75.96GB instead of 80GB. I logged 2 calls to report this issue. The referance numbers are 36009976 and 35883538. Both cases were closed without resolving the problem but I was billed the full amount. Telkom I want the DATA you robbed me or pay me back my money equivalent to the DATA shortage.
On 29 August 2015 I bought Genova Plasma unit, Genova Coffee Table and Reno CAT 2 Leather Uppers Lounge Suit. Few days after delivery I noticed that the couches on the lounge suite have deformed and also noticed that the glass on the coffee table was loose. I went to Rochester and complained about this issues. My complain was accepted and someone was sent to inspect the furniture. After inspection I was promised that the couches and the coffee table was gonna be exchanged with new ones and that was indeed done in a short space of time.<br> <br> I am happy about the kind of good service I received from Rochester in Nelspruit. Keep up the good work<br>
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