NS
NIRVANA S
Active since Sep 2015
5
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0
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Reviews
5 reviews2 weeks ago
Grieving mother of late twins harrassed by Vericred and Ampath
Mother of late twins harassed by Vericred and Ampath This matter is only 1 year old but I will keep it brief. I took just less than a year to be able to pay Ampath a small amount of R1731.00 for Acc. XXG51549. *********** Vericred staff state that they don't offer settlements for medical bills yet I settled another medical bill just yesterday which was R7013.00 when handed over and I paid it off with R4000.00 and even got a paid up letter. Because I have no more patience to deal with a bunch of unprofessional Vericred employees, I have already paid R1000.00 to Ampath and will not pay a cent more than the balance of R731.00 owed to Ampath. Today marks a year of me losing my 2nd baby girl, 1 of twins - my other baby that also passed away on 02 February 2025 - Ampath can't deal with me paying them so they just refer me to a bunch of idiots at Vericred. I refuse to pay Vericred for the +R440.00 legal fees when I clearly contacted them for a settlement. I have no wish to keep this chapter of my life being dragged on because of these unprofessional Vericred and Ampath workers so please provide me with details of where I can LODGE A FORMAL COMPLAINT for a small amount of R731.00 that I can pay off to Ampath provided Vericred doesn't bother me anymore. All the Ampath staff can do is refer me to deal with a bunch of idiots at Vericred which I have no interest and time or patience for anymore. Banks even offer settlements so I don't care to understand why Vericred doesn't as I do not wish to hear from them ever again.
1 reply
29 months ago
Worst customer service from Nedbank
I am utterly disgusted at the pathetic service from Nedbank altogther. I called in on 2nd January 2024 for a refund of my money, which is still being deducted without my approval. I was told I would get a call in 5-7 working days for how much is due to me as this is now the second time this bank is robbing me. 12 days later and after 3 calls that I made, I still have not been contacted by anyone at all. I was **** to again on the last call by being told my query has been escalated to the team leader of the agent handling my cancellation and refund of Greenbacks for the many years I've already paid for. For being in the financial industry, your call centre is no different than any other that misleads us, honest people for our own money.
0 replies
129 months ago
BEST CUSTOMER SERVICE FROM CAPITECS MANAGER ASHLEY
I applied for a loan at the branch at the top of the Centurion mall last week Saturday &
1 reply
130 months ago
NO RESPONSE IN 5 WORKING DAYS
I was told via email & sms that I will receive a response. When will I know if I can get my number back & how much I owe Vodacom? Will your'll eventually sell my number then get back to me when its too late? Its beyond pathetic cause I want to pay your'll & this is the service I get??? I do NOT need anymore apologies, I need my balance & confirmation that I will get my number back. Is that asking for the IMPOSSIBLE?
1 reply
131 months ago
PATHETIC SERVICE FROM VODACOM LEGAL & CUSTOMER CAR
I want to pay off an old account & get my number back but it seems as if its become IMPOSSIBLE to deal with any of the Vodacom Legal Departments I get through to cause ALL the agents can say is that they will get me through to Legal when they are Legal or be given a number I get cut off from but I still manage to automatically go through to their survey to score the call & whether I got the help I wanted. Who the hell in Vodacom can mail me my balance so I can damn pay this company off so they can remove my name from the credit bureau as well as give me my number back so I can port it to a useful & helpful service provider. Is is pathetic as to what an extent I have to go to to get a balance so I can pay THEM. I have been communicating via email to customer care who as well just give me a number I cant get any help on, the person who referred me to 082 1905 via email is Samantha Reyneveld. I do NOT WANT TO DEAL with any incompetent agents over the phone thus the email only to get a phone number which was of no help to me.
1 reply
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5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
2 (40%)
1 Star
2 (40%)