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Starrian M

Active since Jun 2015

5

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0

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5 reviews

4 months ago

Vodacom Upgrade experience

I was due for an upgrade and I was called by someone at Vodacom to upgrade my contract and now they have messed up my contract completely. Contract started on the 1st of March Mason mqalaba was the manager it has been referred too. *** I was given minutes and data and now they removed my minutes and it’s impossible to get hold of anyone and the call keeps dropping when you call retentions. Very frustrated and impossible to get someone to sort it out.

3 replies

BMW Kempton Park

7 months ago

Terrible after sales service . They take no responsibility for anything

Terrible after sales service and they take no responsibility for anything. I purchased a used car from BMW Kempton Park on the 15th of October 2025. Initially, I was confident with my purchase due to their approved quality and promise that each vehicle undergoes “rigorous” checks to ensure it complies with specific standards. To my dismay this was not the case as only two months later with less than 6000kms done I heard a strange knocking noise of which I, in good faith immediately notified the dealer. The car was then booked in for inspection beginning January and they advised both front shocks as well as upper and lower control arms needed replacement. Furthermore the ******** and unprofessional Service Manager - Wesley Profe advised they will not be covering any portion of the repairs as this is considered “wear and tear” not that I was expecting them to carry the full cost in this instance as it was not a mechanical failure . I understand that wear and tear is a gradual deterioration of parts on the vehicle over time but this should have been picked up during their “rigorous” inspection and remedied then. It is physically impossible that the mileage I’ve done could have cause the collapse of a shock in such a short space of time. As it’s not a new car I was really hoping we could in good faith split costs but the Manager resorted to being defensive and denying any oversight on their end. I would definitely not recommend making a vehicle purchase with them .

0 replies

33 months ago

Vodacom Sandton shop - terrible service

Absolutely shocking experience at the Sandton Vodacom walk in shop and the call centre. I bought a new Apple Watch and they can’t get my Onenumber / eSIM to work it sounds like rocket science to them. I have spend 9 hours on the phone to Vodacom and I have been in store 7 times. The manager runs away every time. They have logged a call with with Tech and they said they would call me in 24-48 hours and no response. *** ***

3 replies

Gys Pitzer Motors

48 months ago

Great company and service

Tears and the team at Gys Pitzer where incredible - had a problem with my first car they refunded me and put me into something new straight way. Great service and they updated me all the time.

1 reply

136 months ago

Bad food , service , management

Waiter had far too many people to serve, bad attitude and we felt ignored. The place was freezing cold, and when we asked for them to turn the heater on they lied and said there was no gas, and 30min later someone turned it on. Not only did Our food come 50 min later but it was not our food!! 20 min later our actual food arrived and my pasta was uncooked and the pizza had hardly any toppings.... And we spoke to management and they didn't care and no effort was made to rectify the situation. All round bad experience

0 replies

Review Distribution

5 Star

1 (20%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (20%)

1 Star

3 (60%)

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