OM
Obakeng M
Active since May 2015
8
Reviews
0
Industries
Reviews
8 reviews22 months ago
Dismal Assitance From FNB Connect
I’ve unfortunately been the recipient of dismal service and sheer utter incompetence from your FNB connect staff. I’m having an issue making a purchase of data/airtime on the FNB connect app. I keep receiving an error message reading “context=prepaid”. I called the FNB connect centre and I was passed on from one agent to another (in total 4) until the phone hung up. I then decided to take the matter on the secure chat… where again I was passed around from one person to another. This is frustrating and paint a poor light on your establishment. Your staff are either poorly trained or poorly motivated to perform their duties. It’s actually less disappointing than saddening to see what your service has come down to.
1 reply
51 months ago
AVOID PAYING FINES VIA OUTSURANCE APP!!
OUTSURANCE offers the opportunity to pay for your licence disc and have it delivered to you in 10 days via OLX Fleet on their outsurance app. It's been 23 DAYS since I've paid, I've yet to receive my disc let alone communication from them to let me know that it has been delayed for whatever reason. Each time I've called, I receive the same response " Please contact OLX directly". Why offer your customers to pay for their traffic fines/fees using an UNRELIABLE company. My disc has expired and I now face possible fines if I'm stopped on the road which I will have to pay myself. It doesn't make sense to me to now go somewhere else to pay for my disc while you have my money to sort this out. This is very disappointing of Outsurance - why have business links to companies that have questionable reputation??
1 reply
51 months ago
FRAUD ALERT!!! Don't pay traffic fines via OLX Fleet
OLX Fleet offers the opportunity to pay for your licence disc and have it delivered to you in 10 days - according to them. It's been 23 DAYS since I've paid, I've yet to receive my disc let alone communication from them to let me know that it has been delayed for whatever reason. Each time I've called, I receive the same response " We are receiving a bulk of the ordered discs at the end of the week. Perhaps yours is in it." My disc has now expired and I'm driving on the road unlawfully and of course, if I get a ticket, its ,y responsibility to pay for it. The least you could do is offer my money back and I'll queue at the post office to pay for my disc - at least this method of payment doesn't disappoint.
0 replies
69 months ago
Avoid Discovery Household Insurance
I was a victim of a smash and grab. I had 2 jackets laying at the back of my car that were stolen. I contacted discovery about the smashed window glass (no problem). However, when I contacted them regarding the jackets they asked that I send pictures of me wearing the jackets to prove that they were mine. After having to go through my photo album, luckily I did find a picture! I sent it to them, including the quote on the jacket that they also requested. I also provided them with the case number from the police. But this was not enough, they wanted me to return to the police station and take pictures of the actual police report. To make matters worse, they told me that I should have “specifically” mentioned jackets as part of my household goods. Such absolute nonsense. I don’t understand why they can’t simply call the police to verify that the case was opened. Instead, they keep finding an excuse or requesting something else to verify the ownership of my property. Had I known that claiming for any household goods with Discovery would be this painful, I would never have used them as my insurer. To this day I’m still waiting on their reply regarding my claim. I’ve wasted money with this insurer.
2 replies
77 months ago
Woolies Online Orders Disappointment
I ordered a Smeg Retro Espresso Machine from Woolworths online store worth R6599. What arrived at my door on the day of the delivery was the incorrect order (Smeg Drip Coffee Machine) that cost half the price R3499. Not once was I contacted by Woolworths regarding changing my order but instead they decided to send me a cheaper alternative. I don’t know if this is deceitful on their part or gross negligence! Now I have to make time out of my day to have someone come pick this order up and wait for an unknown period of time to get my refund!! This has been a very disappointing experience!
0 replies
114 months ago
Disgusting attitude by Drive-Thru staff
<p>Night staff on 19/01/17 at the drive-thru (McDonalds, Observatory, Cape Town) were rude and their service appalling. After giving us the incorrect order, we returned within 5 - 10min only to be treated rudely. Making us to feel like we were to blame. Eventually we received the correct order but when we got home we threw it straight into the industrial bin outside our complex. With that rotten attitude, wouldn't be surprised if one them spat into our food. Disgusting service!!</p>
0 replies
115 months ago
Mislead
<p>Hireda car from Avis (Barloworld Centurion) on Friday 30th December just before 4pm for a period of 48 hours. I was informed that by the time my rental period would be over 01/01/17, Avis would have closed at 12:00 on that day. Ernest, the Avis agent at Centurion branch informed me that I could return the car to OR Tambo International should I not make 12:00 closing time. He further informed me that i wouldnt be charged extra provided the car was delivered before 4pm. Upon the return at ORTIA, i was informed that I would be charged a one way fee despite what Barloworld Avis had told me. In addition to the one way fee, I was now responsible for the extra km I travelled to deliver the car to ORTIA. I am deeply disappointed by the way i was mislead!</p>
0 replies
134 months ago
ambulance fees
On the 08/03/15 i was collected by the Netcare 911 ambulance in the early hours of the morning to Vincent Pallotti hospital after falling sick in the middle of the night. The ambulance personnel put up a drip, did an ECG, auscultated my chest and transported me 3.1km to hospital. <br> My entire hospital charge in the emergency room including bloods, X-rays, doctor, etc came up to R786,56. <br> My \nectare 911 SERVICE RENDERED FEE"came up to R3673"
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)