RH
Rignold H
Active since Mar 2009
11
Reviews
0
Industries
Reviews
11 reviews22 months ago
Zero response, zero service
I've tried for 2 weeks just to get a quote. Tried 2 different numbers and email. In the time I've been waiting I've received quotes from 2 other suppliers. STAY AWAY!
0 replies
52 months ago
A great experience
Firstly my order was a great bargain. The website is efficient and payment options are excellent. It took just 2 days for my order to arrive which is far better than I was expecting.
1 reply
68 months ago
Great Store (Richmond Centre
Great little pet shop at Richmond centre Cape Town! Friendly helpful and knowledgable staff.
0 replies
96 months ago
Service non-existent
My oven was faulty and Samsung sent technicians around. They ordered a spare which took 3 weeks to arrive from Jhb to CPT! Then the techs fitted it and it did not fix the problem. They went away after damaging my kitchen work surface! That was a week ago. I've followed up twice. No response. 1 month and counting.
2 replies
97 months ago
Hopeless LTE!!!
I have a 100gig CellC LTE account. It's unusable. Logged 2 requests for assistance, was told my problem was escalated but I've heard nothing for weeks now. I had better service and quality on my Telkom 2mbps ADSL line!
1 reply
109 months ago
Inefficient customer contact
<p>Had my eyes tested and ordered new glasses more than 2 weeks ago(Blue Route branch). Phoned today to find out what is going on. I was told the glasses had been ready for a while and that an SMS was sent. No such SMS was recieved. I don't delete SMSs and all SMSs are backed up to the cloud.</p> <p> </p> <p>This is NOT GOOD ENOUGH. You need to confirm directly with the client that they are aware. Your system might work for you but not for me!</p>
4 replies
113 months ago
Ridiculous service charge
<p>I opened a Tfg account at @home and decided to try the 6 months as cash option buy purchasing an item for R159. When I opened the account I was assured that 6 months as cash is interest free, I also asked if there were any charges for using the account and was once again assured there was not. </p> <p>Now I get my account and there is a service fee of R8.95! If I pay that every month I'll pay nearly R54 extra on a R159 item! That's more than 33 percent added to the item. That is totally unacceptable! If this is your policy consider the account closed. </p>
1 reply
123 months ago
No repsonse to previous complaint
My Complaint of 10 April refers:<br> <br> You said you made some adjustments but I'm still only syncing with the exchange at 400kbps. Your technician in the area says they are completely baffled that the replacement of 1km of copper section has made no difference. I pay every month for so called broadband, I get nothing even close. If you can't supply the service then just say so and stop robbing me of my money or fix the problem properly.
2 replies
124 months ago
Adsl faulty for months
I've been battling with Telkom for about 4 months regarding my adsl line. We have had stable adsl since February 2015 with a sync speed of 1.6mbps to the exchange up until 4 months ago. Then the line started to drop and the sync speed dropped to 1.2 maps. It eventually got worse until the sync speed was sitting at 40kbps! Multiple faults were logged and I was eventually told that I'm to far from the exchange. I understand that I'm far from the exchange but it doesn't explain how I can have 1.6mbps for nearly a year and then all of a sudden nearly nothing. Then all of a sudden Telkom contracts a company to replace about 1km of copper cable. Why do that if distance is the supposed problem?! I spoke to the technician after the installation and he said they can't understand it but the new cable made no difference at all! He even tested my line right in front of me and showed me it was faulty but I get an sms from telkom saying the line is fixed and fine. It's not!!!! I want this problem resolved properly or a refund for at least 4 months of unusable service.
1 reply
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (36.36363636363637%)
1 Star
4 (36.36363636363637%)