Active since Feb 2015
MDB keeps calling from different numbers claiming that they are calling regarding an outstanding Absa account. This is ***** and this company should be investigated
I've been on Dischem Health for almost two years and hardly used my Insurance benefits. When I used it for radiology in September 2025, the accounts were rejected. Reason was doctor's motivation letter had to get submitted. In November 2025, the motivation letter was submitted, but no response. In January 2026, I queried the matter and received a response on 8 January 2026, email stated motivation was referred to their Clinical team. To date, no response or outcome on the outstanding accounts. Meanwhile, Radiology24 has handed over the accounts for collection. I understand Dischem is new on the medical front, but the least they can do is to strive for excellence in order to make a dent in the market!!! I await patiently to see how long it takes their Clinical team to "assess" the Doctor's motivation for a mere shoulder Xray and an Abdominal sonar. It's not like I went for an MRI or CT scan which I know they don't cover
On 24/6 I supp**** Capitec ***** department with Affidavit and SAPS case number for *****ulent activity on my account, reported on 23/6. I personally called and spoke to the ***** department and the consultant told me the "investigation" will take 21 days to complete. Yesterday afternoon, I received an SMS from Capitec with a different reference number, requesting the docs I already provided a week earlier, and when I wanted to check the exact date and time that I sent the docs, before calling the ***** department, I saw there was an email from them informing me that my case was closed. This email was timed minutes after receiving the SMS. I am utterly disappointed in Capitec because now I wonder if they really attended to my case or am I just another statistic in our country where ***** has become the norm and our banks are not treating it as the syndicated crime that it clearly is!!!
I am very happy and impressed with the service I received from Thuthuka Khumalo, he was patient and answered all my questions.
Very satisfied with the service I received from Kevin, he even informed me that I can do a telephonic consultation, which I opted for. The nurse was very well informed and assisted me to my satisfaction.
Telkom has been billing us although we cancelled our DSL line in November and landline in February. When you call they give you the run around and althoug we have references for the calls, we are still stuck with a bill that stacks up every month, whilst we have moved over to Mweb Fibre and Voip products since November 2021. PLEASE advise where we can report Telkom since they keep billing us although there's no services utilised from them!!
I've had a very bad experience with Webafrica. Their technicians came on 1 November to install fibre and we were told they would have to dig through our garden and paving. We refused for them to do it and told them to inform their office that we are cancelling the order. We have paid in advance and have been trying to cancel the contract and get a refund. We were told by their agent on Whatssap that they cannot refund since there have been usage. I questioned how can there be usage with installatin. We currently have ADSL line from Telkom. a Telkom modem (Even sent pics of this) and data from Mweb. I was informed that there is nothing they can do because their system shows installation. Webafrica and Vuma is busy defrauding people and the sooner they are stopped the better!! Please advise we we can lay a formal complaint of fraud
I ordered a Hairdryer Brush in September and have only used it a couple of times. It stopped working early October. I've been sending several emails to admin@onedealaday together with paid invoice and to date I have had no response, instead they keep sending daily deals. There is no other way to contact them and has been a very frustrating experience. I don't trust them at all, very bad service!!!
I found Tswelopele very courteous and knowledgeable about the product and was impressed with his professionalism
We have been members of QVC for close to 15 years buying into the club membership for R18 000 for 20 points. We've been unable to maintain monthly management fees from 2009 since my husband was unemployed and had 3 kids to maintain at school. We requested QVC to sell our membership and was informed that we are responsible to sell it off or go through a broker. After numerous back and forth calls to QVC, we eventually gave up. We have not used the product in more then 10 years, but monthly fees are charged religiously. Since 2011, both my husband and I were unemployed, we informed QVC that we are unable to afford monthly fees and requested yet again, for the membership to be sold. Currently, our membership fees stands at over R20 000 and every second day we receive phone calls from QVC enquiring about payment of outstanding fees. I would like to know in terms of the Consumer Protection Act/ Credit Act, what are my rights as a consumer. I've also noticed that Qvc's response on this site is just acknowledging receipt of complaints, but never solutions or feedback on complaints
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