HB
Herman B
Active since Jan 2015
8
Reviews
0
Industries
Reviews
8 reviews3 weeks ago
iStore Canal Walk - Shocking Service
Bought a phone for my daughter from iStore Canal Walk. It was an absolutely SHOCKING experience. I had to deal with different staff, and each one had the attitude of "I only do this...you need to speak to somebody else for that". My rating is MINUS 5 stars. Another thing. The shop sells iPhone 15/16/17...but only 17 is on display. So I had to go somewhere else to see what a 15 is like....then come back to buy the 15. REALLY. Shocking....Shocking....Shocking.
0 replies
10 months ago
Awesome Service OUTsurance
Interacting with OUTsurance is always a pleasure. The staff is super friendly and always willing to go the extra mile. It always feels that the OUTsurance staff has your best interests at heart. Thank you OUTsurance.
1 reply
26 months ago
Pandora Canal Walk - Shocking Customer Service
Absolutely SHOCKING customer service from Canal Walk {CPT} store this past weekend. Store had a promotion for the weekend. My daughter picked out her items, and then wanted to pay with a Pandora Store Voucher. Staff said that voucher machine is not working and will only be fixed on Monday....and we then have to buy the items at normal price. My wife complained about it. I went to store later and had same experience. My issue is... *The staff was absolutely NOT interested in finding a "working solution". *The store voucher is a "legal tender"...so if store cannot redeem voucher, then that is their problem...not the customer's problem. *We offered to come back on Tuesday....but store said they cannot give us the promotion price then. This is unfair. Losing out on promotion, because store cannot redeem voucher in time. *I offered to pay cash, so that I can get special...and then come back on Tuesday so that store can refund money to me that is on voucher. They said they also cannot do that. *So in a nutshell...we made suggestions and just got "shot down" every time...and ZERO attempts from their side to try and remedy the situation. I eventually left the store. Said that I would take this further with Head Office. About an hour later, the store phoned and "magically" the voucher machine now worked??? So I went back and got the stuff. I will NEVER EVER go back to this store. The staff is TOTALLY *********** in delivering customer service.
0 replies
57 months ago
Geewiz is excellent
Second time I'm buying from Geewiz....and once again....WOW!!!....service is awesome..response to queries is same day...turnaround time from placing order to item on your desk is super fast. Keep up the good work Geewiz.
0 replies
59 months ago
Geewiz Online Shopping
I ordered an item, which I basically go in less than 2 days [from placing order, to item on my desk]. I am in CPT. Geewiz is in JHB. And throughout the whole process, I could see EXACTLY what the status is. Need I say more.....WOW!!!!!!!!!
0 replies
99 months ago
SARS is useless
Short version on a very looooong issue. *I submitted my Provisional Tax Return, and paid the SARS stated amount. *SARS then requested supporting documents....and here the fun starts. *[Lot of back n forth - Will spare the details here]. Finally got to a point of submitting a dispute. *I go to SARS, so that a SARS consultant can log the dispute. Guess what...they stuff it up. *I receive a letter from SARS rejecting the (incorrect dispute..see above), and then requesting documents "XYZ" from me. *I supply exactly what they request....and then wait 2 months for a response. *[And this is what ticks me off] Now SARS is asking for other documents. This is delay tactics..I mean I've gone to SARS...I've given them exactly what they requested...and now they want other stuff. Come on man...jeez.
0 replies
127 months ago
Failure to supply goods/return money
Blinds in my flat had to be replaced by tenant.<br> Tenant gave money to Anton before leaving country, so that Anton can fit blinds for me.<br> This was in May 2015.<br> <br> Since then I've been phoning Anton on ongoing basis....to either get blinds installed or to refund me the money.<br> <br> It is now December, and from then till now, I've only heard excuses and promises....but no blinds/no money.<br> <br> I seriously question Anton's professionalism and honesty.....
0 replies
138 months ago
Phone Line Cancellation - Cannot confirm
I went to Telkom shop at N1 City (Cape Town) on 13 Dec 2014. Requested my phone line/account to be closed/terminated. <br> They logged a call on the system...gave me reference number....said I can phone 10210 to follow up on progress/status.<br> I phoned 10210 on daily basis since then till now....NOBODY (in the cancellations department) answers the phone AT ALL.<br> I also phoned the Telkom shop a few times.....NOBODY answers the phone AT ALL. Each time I go to the shop, then there's a long queue, which I'm not willing to stand in again.<br> I managed to get through to the accounts department....and guess what....they transfer me to cancellations department....and then NOBODY answers.<br> <br> All I want to do is find out what status is on reference number/request for cancellation. Is my line cancelled....or not???<br> <br> This is something simple....but turning into a mission.<br>
1 reply
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
3 (37.5%)