NC
Natalie C
Active since Jan 2015
3
Reviews
0
Industries
Reviews
3 reviews41 months ago
Rutendo was extremel...
Rutendo was extremely helpful and answered all my questions
2 replies
125 months ago
A Pleasant experience - again and again :)
Where do I start?<br> <br> Friendly, accommodating, professional, HONEST, knowledgeable, an all-round pleasant experience. <br> <br> I had had my Kia for 5 years and had serviced it at a different mechanic every time the time came around for it to be serviced. It wasn't that the previous mechanics/garages were bad, it's just that they were what one expected, nothing to write home (or Peter) about. Then I found Monaco. The only garage I have ever been back to. The only garage I will ever go back to.<br> Thank-you guys :)<br> <br> <br>
1 reply
138 months ago
Weeks Later Kalahari can't deliver on promise
My initial report was written on Hello Peter as follows (Dated:16 January 2015)<br> I made a purchase with Kalahari in Mid October and after cancelling the transaction mere days later, before delivery had taken place I was guaranteed a full refund.<br> Unfortunately this didn't happen. I received two partial amounts of the full amount and they insist I was refunded the last R147, which I was not! I sent my personal bank statements to prove it and they refuse to budge. I am very disappointed.And still want my R147, but after phone calls and emails, and sharing my personal financial records i feel so petty, yet this is NOT right.<br> KALAHARI RESPONSE (DATE: 18 JANUARY 2015):<br> Thanks for your feedback.Wow, so sorry for delay of your refund and for the service received.We're currently investigating with our finance team and will contact you within 24 hours with an update.We understand that it must be a really frustrating experience, but if you can please allow us the time period stipulate above for us to have a look into the refund delay.We'd like to that you for your continued support and for your patience during this particular query...\<br> I HAVE HAD NO FURTHER FEEDBACK!!!"
1 reply
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
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2 Star
1 (33.333333333333336%)
1 Star
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