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Kalahari.com
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Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2015, 14:49
Bought gobii cel now no spares.
Bought gobii from kalahari now takealot. Baby dropped phone and screen cracked. So I thought ok according to my knowledge a importer must be able to continue to provide spares for any item imported for a period of 3 years which they sell in this country. I emailed them and the reply was sorry WE CAN NOT HELP U. I mean damn I spent my hard earned money on that phone and so now it is just a brick! That's really bull. This is totally unacceptable. Also this was the 1st thing I ever bought online. And definitely will also be the last. Pity I am just a non legal background end user. Else I would have known how to proceed. I was completely happy to have paid for the touch screen if it was reasonably priced. But not even being available and not even having a option in this matter is the worst. O yes and i purchased it as a Christmas present and it arrived 24 December so it is now roughly 8 months old. And this happened about 2 months ago. I wish I could get the consumer council involved but I guess then they would supply the touch screen at a massive price or quote a rediculous price for it so i guess its a matter of the little guy just getting screwed again.
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2015, 14:49
Bought gobii cel now no spares.
Bought gobii from kalahari now takealot. Baby dropped phone and screen cracked. So I thought ok according to my knowledge a importer must be able to continue to provide spares for any item imported for a period of 3 years which they sell in this country. I emailed them and the reply was sorry WE CAN NOT HELP U. I mean damn I spent my hard earned money on that phone and so now it is just a brick! That's really bull. This is totally unacceptable. Also this was the 1st thing I ever bought online. And definitely will also be the last. Pity I am just a non legal background end user. Else I would have known how to proceed. I was completely happy to have paid for the touch screen if it was reasonably priced. But not even being available and not even having a option in this matter is the worst. O yes and i purchased it as a Christmas present and it arrived 24 December so it is now roughly 8 months old. And this happened about 2 months ago. I wish I could get the consumer council involved but I guess then they would supply the touch screen at a massive price or quote a rediculous price for it so i guess its a matter of the little guy just getting screwed again.
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Anonymous
1 reviews | Active since Jan 2020
3 Aug 2015, 14:48
battling to get refund on returned goods
I ordered a Samsung galaxy S4 mini cell phone from [URL Removed] website on 3 December 2014. By mistake I ordered 2 cell phones and Standard Bank did not even try stop payment for both after notifying them on 4 December 2014 at the Vaalmall branch with all details. R3199-00 were taken of my credit card account twice.<br> <br> I received both parcels on 5 December 2014 and returned one parcel (a1004513556 with tracking no JL10153363) unopened with the same delivering Dawnwing courier service vehicle. I logged a goods return on [URL Removed] website with ref no RA 1004563450.<br> <br> The answers I do get since 10 December 2014 is that Kalahari(now [URL Removed] cannot trace the parcel and I have to wait for them to find the parcel at the courier service.
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Anonymous
1 reviews | Active since Jan 2020
3 Aug 2015, 14:48
battling to get refund on returned goods
I ordered a Samsung galaxy S4 mini cell phone from [URL Removed] website on 3 December 2014. By mistake I ordered 2 cell phones and Standard Bank did not even try stop payment for both after notifying them on 4 December 2014 at the Vaalmall branch with all details. R3199-00 were taken of my credit card account twice.<br> <br> I received both parcels on 5 December 2014 and returned one parcel (a1004513556 with tracking no JL10153363) unopened with the same delivering Dawnwing courier service vehicle. I logged a goods return on [URL Removed] website with ref no RA 1004563450.<br> <br> The answers I do get since 10 December 2014 is that Kalahari(now [URL Removed] cannot trace the parcel and I have to wait for them to find the parcel at the courier service.
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Anonymous
1 reviews | Active since Jan 2020
13 Jul 2015, 09:06
[URL Removed] sold me a fake phone
On the 24th of November 2014 I bought a Samsung Galaxy S4.This was a cash deal and I received the device 2 days later,no issues.The phone worked fine except that it didn't have a few of the features that my cousins' Samsung Galaxy S4 had for example,the Swype function.I didn't query it as it wasn't an important function.8 months later (last week Saturday) I dropped my phone by mistake and the screen cracked,the device came on with all the usual start-up sounds,except I couldn't see a thing on the screen as the LCD was stuffed.My cousin reminded me that Samsung has a warranty called \ADH"";the consultant asked me for my IMEI number as she entered the IMEI she advised that I do not qualify for the warranty as the phone was old and out of warranty;I said that was impossible as the phone was bought under 12 months ago.she mentioned that I could have been sold a fake phone that wasn't registered under Samsung SA.is this even possible?is this why [URL Removed] is no longer in existence?how could a trusted name sell fake/pirated phones? """
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Anonymous
1 reviews | Active since Jan 2020
13 Jul 2015, 09:06
[URL Removed] sold me a fake phone
On the 24th of November 2014 I bought a Samsung Galaxy S4.This was a cash deal and I received the device 2 days later,no issues.The phone worked fine except that it didn't have a few of the features that my cousins' Samsung Galaxy S4 had for example,the Swype function.I didn't query it as it wasn't an important function.8 months later (last week Saturday) I dropped my phone by mistake and the screen cracked,the device came on with all the usual start-up sounds,except I couldn't see a thing on the screen as the LCD was stuffed.My cousin reminded me that Samsung has a warranty called \ADH"";the consultant asked me for my IMEI number as she entered the IMEI she advised that I do not qualify for the warranty as the phone was old and out of warranty;I said that was impossible as the phone was bought under 12 months ago.she mentioned that I could have been sold a fake phone that wasn't registered under Samsung SA.is this even possible?is this why [URL Removed] is no longer in existence?how could a trusted name sell fake/pirated phones? """
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Anonymous
1 reviews | Active since Jan 2020
29 Jun 2015, 11:39
Paid for gift vouchers expire
A few years ago I bought gift vouchers from Kalahari as Christmas presents for my nephews living in South Africa. Unfortunately, I used an incorrect email address and my nephews did not receive these vouchers. Some months later I contacted Kalahari and explained the situation, to which they replied that the vouchers were still valid. <br> <br> Despite that they were still valid, my nephews still struggled to redeem said vouchers.<br> <br> Only recently I was told by a family member that the vouchers still hadn't been redeemed. I immediately made contact with Kalahari to establish whether the vouchers could be transferred back into my name or whether I could cash these out seeing that the recipients of the gifts were still struggling to redeem these vouchers.<br> <br> I was horrified to hear that this was not possible due to the vouchers having expired.<br> <br> How is this possible when these vouchers had been purchased and were essentially a financial instrument? Why did Kalahari fail to notify me of their imminent expiry? I have paid for these and would have preferred for Kalahari to act in good faith.<br> <br> I doubt that the new iteration, Takealot will enjoy my business in the future - Disgusted!
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Anonymous
1 reviews | Active since Jan 2020
29 Jun 2015, 11:39
Paid for gift vouchers expire
A few years ago I bought gift vouchers from Kalahari as Christmas presents for my nephews living in South Africa. Unfortunately, I used an incorrect email address and my nephews did not receive these vouchers. Some months later I contacted Kalahari and explained the situation, to which they replied that the vouchers were still valid. <br> <br> Despite that they were still valid, my nephews still struggled to redeem said vouchers.<br> <br> Only recently I was told by a family member that the vouchers still hadn't been redeemed. I immediately made contact with Kalahari to establish whether the vouchers could be transferred back into my name or whether I could cash these out seeing that the recipients of the gifts were still struggling to redeem these vouchers.<br> <br> I was horrified to hear that this was not possible due to the vouchers having expired.<br> <br> How is this possible when these vouchers had been purchased and were essentially a financial instrument? Why did Kalahari fail to notify me of their imminent expiry? I have paid for these and would have preferred for Kalahari to act in good faith.<br> <br> I doubt that the new iteration, Takealot will enjoy my business in the future - Disgusted!
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Anonymous
1 reviews | Active since Jan 2020
8 Jun 2015, 19:41
Bad service again
Ok. Two people called me and assured me my order would be with me this week. A third just emailed me with a confirmation to delete my account and refund my money. There is no communication whatsoever going on with you guys and i will now have to accept my refund and move on to buy my item from another company as your employee has deleted my account. I wished we could have resolved the matter.<br> <br> I don't think i am left with any other choice. A good company which has now lost my trust.<br>
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Anonymous
1 reviews | Active since Jan 2020
8 Jun 2015, 19:41
Bad service again
Ok. Two people called me and assured me my order would be with me this week. A third just emailed me with a confirmation to delete my account and refund my money. There is no communication whatsoever going on with you guys and i will now have to accept my refund and move on to buy my item from another company as your employee has deleted my account. I wished we could have resolved the matter.<br> <br> I don't think i am left with any other choice. A good company which has now lost my trust.<br>
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