SM
Sipho M
Active since Dec 2014
13
Reviews
0
Industries
Reviews
13 reviews11 months ago
The Bank That Promises a 5 to 7 day turn around and after 35 days of waiting still cannot confirm that a Natis Registration Certificate was Actioned
Hi Hellopeter: On the 20th May 2025 I called standard bank's private bank to get my Natis Registration Certificate for a Ford Ranger 2.5. I was informed I would have to pay R700 upfront and that I would get the Natis Certificate delivered to Rosebank within 5 to 7 days. I paid the required amount on the 26th May 2025 and sent them the proof of payment at the following e-mail:[email protected] and waited for Standard Bank to come back to me. They never did. On the 10th June 2025 I called standard bank asking them for feedback on the Natis Registration, only to have them inform me that according to their records no action had been taken. They then promised to action my request and again 5 to 7 working days were promised for a turnaround from Natis. Today is the 30th June 2025 I called again this morning at 8:25 a.m. and requested feedback on the Natis Registration Certificate. I once again was told to send them their reference number and proof of payment. Now I was not given a reference number and so I sent the proof of payment. I sent the proof of payment I did and the person at Standard Bank who called me from the following number: 011-707-0048 confirmed my proof of payment but again I was told they cannot confirm whether the Natis Registration Certificate had been actioned. I asked to speak to a supervisor about the issue, and was told they would call soon after. Guess what they never called. The bank says my engagement with it is recorded and yet failed to confirm anything from their side as to whether they had actioned anything on my behalf. I got no response. So each time I call I have to provide proof that I am who I say I am and that in fact what I say about my engagement with them is correct and factual. Standard Bank wants me to provide them with their reference and yet once again I was not been provided with a reference number for my engagement, yesterday morning. I am providing Hellopeter the proof of payment, just so I can have someone else confirm my frustration. Regards
1 reply
18 months ago
Continuous Unauthorised Debit Orders to someone who is no longer a client
This entity has what it calls a service fee which it deducts from my account every month on my Standard Bank Cheque Account. This is despite the fact I have no TV service account On Air the account was closed 3 years ago. This is an unauthorized debit order. I am certain that I am not the only person they do this too,
1 reply
20 months ago
Unresponsive Insurance Claims Department
We reported our slate roof being wind-damaged last November 2023 and they asked us to get quotations. We gave them 2 quotes one from JBC and the other from Peche. We live on Plot 20, Elandsdrift, Road, Muldersdrift. The claims department has not called to confirm whether any of the quotes are acceptable or not. I called the call center and they told me what the claims department instructed them to do which was to have me ask Peche to itemize their quote. My response I left Discovery Insurance and am with a rival insurer. The discovery claims department is nonresponsive to my claim. My premium with Discovery amounted to R8,500 monthly and I believe in law they should be responding to this year-long claim and fixing the roof.
2 replies
45 months ago
The Passionate De Jager Hattingh Attnorneys
De Jager Hattingh Attorney and Notaries are a firm of Attorneys in Middelburg, Steve Tshwete Municipality with a heart and a caring, positive attitude. They made me feel like they knew me. Mignon is driven by passion and service and provides positive advice on legal matters. What impressed me is their loyalty to me their client. I own and rent commercial property in Mhluzi, Steve Tshwete Municipality, and when one of my business clients signed a contract to rent from me and ended up defaulting I took my case to De Jager Hattingh and they have done impressively in pursuing the client in breach.
0 replies
47 months ago
Saving and Investing in a Low-fee Broad Index Fund with 10X Investments Makes Sense!
I wish to make known my appreciation for 10X Investments' ability to expose the fact that as investors we work, earn, and spend less than we earn, so we may invest for the time when we no longer have a regular income. The encouragement is to have us live below our means so we may save and invest ideally 10 or 15% of our money. For me, the take-away is having my eyes opened to see the opportunity of investing in a low fee, broad index, and rebalancing on a regular basis and doing this for between 7 to 15 years to bring about the desire to be financially comfortable. Truth is there are no universally right answers, just the right answers for me. I am now much more aware of my responsibility to reflect on the reasons behind my financial decisions and it is a comfort to know that it is incumbent on me to seek a Financial Advisor to help me acknowledge my motivations from time to time. Thank you for 10X investments.
1 reply
47 months ago
Low Cost Index Funds Are Much Easier to Understand with 10X
I was of the opinion that my investment was "performing above average and beating the market." I would as my Financial Advisor what my portfolio was being benched marked against, or what index was being used to measure its performance. I rarely could get an honest answer. I lacked understanding and I believe my advisor did too. My investing landscape was in my eyes complex. The complexity served the investment industry, and year after year I was forced to rely on investment managers and my advisor to steer me through the confusion. Things began to change for me when I started looking, I mean really looking at the reports being sent by the industry. My concerns grew as I looked at the fees I was paying and I realized, I was being played. The cost savings offered and the ease with which I understood what 10X was offering surprised me. I understood everything they were telling me and it made sense and the fees were far below what I was being charged. 10X Investments explained why their costs were low; it was because they did not require the services of numerous fund managers and research analysts. These costs accrued to me as an investor and the compounding effect of those savings accruing over the long term would dramatically improve my returns as an investor. The automated processes and uncomplicated pricing make indexing simpler to understand, and more transparent on fees and portfolio construction. I then realize that the odds of beating the market with an active manager net of fees are pretty slim. Thank you 10X for opening my eyes.
1 reply
47 months ago
Accessibility
Hi HelloPeter: I am a new client to 10X and what attracted me to them is the low cost fees and the fact that my money is going to be invest on th index. The process of commuting the transfer from a traditional fund to the low cost index fund is going well and I am kept abreast after each developmental step. I feel honoured. Thank you 10X
1 reply
48 months ago
Your Influence is determined by how how abundantly you place other people’s interests first! Shout Out to Ford Fury Sunninghill
I absolutely like it when a business responds well to tracking its customer satisfaction ratings. Last week I took my 2008 Ford Ranger for service and the guy servicing me Ismaeel was personably and caring. I was impressed but thought to myself this is to be expected. Ismaeel kept me informed as to where the status of the vehicle was and informed me as what the service people were saying about my car. Later that day Noman Ford Fury’s wonderful and respectful driver called to tell me the car is ready may he come pick me up. I agreed and he came to pick me up! What really blew my mind was totally unexpected a week after receiving my vehicle Ismaeel sends me a thank you letter in which he appreciates me servicing my Ford with them and promises that should I be in anyway or form be unhappy about his service or the work done to my car I should not hesitate to inform the dealer. That is what customer service is all about, and Ismaeel has lifted my spirits. There is hope yet for this country! Thank you to Ismaeel and to Ford Fury Sunninghill.
0 replies
52 months ago
A 4 Star Response by Macro Woodmead
Hi Macro: Thank you for a wonderful reception this morning. I truly experienced a positive personal response from the Woodmead location. This is a definite indication that the lack of value-add problem is and was not with Macro Woodmead. Macro's choice of contracted installers is the issue. I think Macro Woodmead should do itself a favor by training and ensuring contractors who serve Macro clients are aware that the important thing in business and in life is to add value to whatever you are selling. When a business puts its client's interests first, then that business' interest will always be taken care of, and I do mean always. For example; Bling Installation will not get good reviews so long as they believe that they can charge R950 just to connect electric wires to appliances such as the oven and hob stove I recently bought for my tenants. Bling Installations as a matter of fact called me yesterday, the 21st February 2022 to arrange another try at installing the above-mentioned product. My response to them was sorry, you're too late. To keep my tenant, I had to get the installation, which I had already paid for done by someone else at a price far less than Bling Installation had charged me through Macro.. Bling Installations could easily have asked me to go and replace my incompatible hob and gone the extra-mile of installing my stove on the same day they arrived on the property. if only Bling Installation had a value-add attitude. Instead they chose to walk away expecting to get addional payment on their return. Bling Installation definitely needs to be trained to understand that it's true worth is determined by how much value they give than they take in payment.. Due to that mentality, a job that should have been done in 1 hour was extended to 21 days and finally done in one hour by someone other than Bling Installations, someone who understood the laws of value.
1 reply
52 months ago
The installer who failed to install
Hi Hello Peter: I went to Makro Woodmead, from Krugersdorp on the 2nd February 2022 to buy an Oven. I also indicated to the salespeople that my current oven had broken and I needed to replace it. I also asked whether my current hob would be compatible to the Defy oven. I was told that it would be. I then paid for the oven inclusive of delivery, insurance, and installation costs. The technical installation guy on arrival at 115 Chianti Lifestyle Estates then pointed out that my hob was not compatible. I promised to go back to the store to buy the compatible Defy hob. I did so on the 8th February 2022 and I asked for the salespeople to call the installer so we may arrange when they will be back for the installation. I was informed by the store that the installer would call me in about 10 minutes to confirm the installation. I left the store and nobody from the installer’s side called me to confirm installation with me. On Sunday the 13th 2022, I then called the Store to complain regarding the fact that I still did not know when the hob and oven would be connected to my electrical outlet. I was then promised that the store would engage with the installer and I would most likely be called within 48 hours. At the end of the 48 hours, I drove to the store at Woodmead to point out the frustration with bringing this matter to a conclusion. The store engage the installer and I requested that the installer send me an SMS as proof of the commitment that they would do the installation about 10 minutes thereafter I got an SMS confirming the date of installation. I was still at the Makro Woodmead store when I got a call about 1 hour 30 minutes later from the installer and the lady calling me told me that they would require a further payment of R650 in addition to the R950 I already paid to the store. I told her that I think it very unfair to expect me to pay the extra amount since the 1st installation had not been made due to incompatibility. Why would I be asked to pay the extra R650? She indicated she would speak to her management and call me in 5 minutes. I waited for 10 minutes and when she did not call me back, I then asked to speak to the manager for installations within Makro Woodmead. Ms. Maria came and asked me to explain what had happened and she really seemed remorseful and promised to deal with the matter herself. An hour after I left the store the installer called and confirmed that the installation would go ahead on Friday the 18th February 2022. Terms and conditions would apply. 1. The R950 I paid for installation was for 1 hours work 2. an additional R300 would have to be paid by myself for any extra 30 minutes of the time the technician is on my premises. I then told Ms. Maria that I would rather return the goods I have bought and go somewhere else to make the purchase and have it installed. My tenant is fast losing faith in me because 2 weeks of promises and misunderstandings deliberate or not have yet to get the stove installed. I look forward to a smooth and equitable installation. The Makro contracted Bling installation, South Africa's trusted electrical installation decided to come today as they pointed out their technician was already in the area. Ten to fifteen minutes thereafter, the technician calls want me to confirm that an additional R650 is to be paid by myself for the installation. I refute that statement and he then indicates that the new hub I just bought is a bit large and therefore he cannot install it. I then get on the phone and ask to speak to the general manager (Lucas) who then request that he takes my contact details. He then comes back and tells me he had spoken to the Bling installations Management and they claim they could not install my newly bought oven and hub because my hub does not fit. English is my second language but if I understand installation to mean that, you fit it or put it somewhere so that it is ready He then asks me to do one of two things since they had already paid for the extra R650 for the yet to be install oven and hob: 1. Take Measurements and return the newly hob for one that fits 2. Alternatively, I need to hire someone who can fit the Defy hob. I am frustrated to the core by now because there is no telling when Bling Installation might come and install. I also have tenants who now see me as unreliable. I decide to take a walk in the neighborhood and I find a carpenter willing to look at the problem and see if he can provide me a solution. He decides to solve the problem he charges me R550. He enlarges the hob fitting hole and in less than an hour, my oven and hob are fitted and installed. I believe I will be returning to Makro Woodmead to ask back for my R950 and R1000 in insurance which I paid at the store. After my experience with Bling Installations and their inability to do anything outside of connecting the electrical outlet to the oven and hub I hope and pray they will do the right thing and refund me. I would rather self-insure than be at the mercy of Makro Woodmead and its contractor Bling installations. Regards; Sipho Mthombeni(083-616-1083)
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
6 (46.15384615384615%)
3 Star
1 (7.6923076923076925%)
2 Star
2 (15.384615384615385%)
1 Star
4 (30.76923076923077%)