SB
Shaun B
Active since Nov 2014
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Outstanding staff, e...
Outstanding staff, exceptional service, highly professional team; SweepSouth strongly recommended.
1 reply
4 months ago
Despondent in my Decisions!
Despite previous communication, the matter has again been handled incorrectly. I am requesting immediate contact from a senior representative, as this should have been a straightforward request and requires proper resolution.
1 reply
10 months ago
SweepSouth is a convenient and easy-to-use service for home cleaning
SweepSouth is a convenient and easy-to-use service for home cleaning. Most cleaners are professional and efficient, and the booking process is quick. I love the cashless payments and flexible scheduling. However, cleaner quality can vary, and occasional last-minute cancellations can be frustrating. Overall, it's a reliable service that saves time and effort.
1 reply
19 months ago
Balance on Pension Fund - Withdrawal
To Whom It May Concern, I received a call from ICTS Tracing Service on behalf of Alexander Forbes in September 2024, requesting my details and inquiring whether I worked at Damelin. After confirming all necessary information, I completed a withdrawal form from Alexander Forbes and submitted the required supporting documentation. I was informed that the process should take approximately three months, and I would receive my balance as stated in the letter I received. As we approach the end of November, I have yet to receive any positive updates regarding my withdrawal. I find it difficult to understand why my documentation has not been acknowledged. I appreciate your attention to this matter and look forward to your prompt response.
1 reply
20 months ago
Formal Complaint: Old Mutual’s Two-Pot System and Customer Service
I am extremely disappointed with the service I have received from Old Mutual regarding their two-pot retirement system. As a long-standing customer, I expected better care and understanding, but what I’ve encountered is nothing short of poor customer service. The lack of compassion, empathy, and consideration for individual customers— especially for those of us who aren’t high-net-worth clients — is truly disheartening. Navigating the two-pot system should be straightforward, yet I have faced unnecessary delays, miscommunication, and a complete disregard for my concerns. Old Mutual, you need to do better. Your customers deserve timely, transparent, and respectful service. It’s clear from my experience that the individual, small-scale customer is not a priority, and this needs to change.
3 replies
64 months ago
Delay in textbook order...
How do you separate your clients needs from your suppliers and have no interest in even attempting to resolve the problem. Firstly, I understand that you may have delays in receiving your orders and to ensure you keep your client happy. We need to ask ourselves how can this be handled and to just keep moving the "lead time" once, twice but the third and fourth it becomes a problem. This needs to have an amicable solution for your client as we have paid for a set of textbooks and due to a delay with only 1 textbook. The semester starts this morning and we have no textbooks. I understand you processes, delays and do inform us of such to cover yourself but please this has become problematic.
3 replies
76 months ago
Harassment | Gym Membership
11th March 2020 GYM COMPANY Randburg Bromhof "WITHOUT PREJUDICE" Good morning Sharon, With reference to the emails and various other sms's received we have to date had no response as yet and await your feedback before we contact SA Consumer Complaints to help with the mediation process. This serves to advise that this debt was prescribed prior to you contacting me. We have received no correspondence, statement & notification of intent in the past three years regarding this account. Please contact me via email if you have any questions, and we need to stress that nephew is still a student and shouldn't be receiving such emails in the evening in this tone as it is seen as harassment, or if you want to suggest other arrangements. I will await your positive feedback regarding this matter. Regards, Shaun Berry
0 replies
110 months ago
Body Glove from Vodacom Cresta
<p>The worst purchase I have every made and have had no client service. Due to the Aluminium Frame breaking it has become my problem but infact every time I am having to remove the cover from the frame has got worse and looks as if I had dropped the phone.</p>
2 replies
110 months ago
Body Glove from Vodacom Cresta
<p>The worst purchase I have every made and have had no client service. Due to the Aluminium Frame breaking it has become my problem but infact every time I am having to remove the cover from the the frame has got worse and looks as if I had dropped the phone.</p>
0 replies
123 months ago
Understanding client service - a basic fundamental
Make me understand how these people have the right to treat the customers the way they doing? <br> This is totally unacceptable and all this because they are considered a blue chip company and they are continuously treating people with no customer service. I have had no luck with hiring movies from box office since December 2015. Dealing with the call centre just makes it worse as I have asked ever time that I have called if the correct notes are made on the system. It all sounds as if they are reading off a script and don't give a dame. I always get told that they have escalated this matter and will advise on the outcome but to not avail... November - December - January - February and March I am still trying to have this matter resolved to such extent that I am apparently in arrears with my box office and I am the one at fault. Having said that I always get called at the most inconvenient times to have this matter will not follow up and receive an email to rate your service... <br> Utterly Disgusted: Still not happy with the response...<br> Due to the network that we have used over a 3 period, I am unable to rent movies. This past Sunday it did not even allow me to use my credit card. The del
1 reply
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
7 (58.333333333333336%)