Layla W

Active since Sep 2014

Reviews

Industries

Reviews

13 reviews

6 months ago

Old Mutual - appalling service

We’ve spent over 3 months trying to get a simple issue resolved with Old Mutual and still have no solution. A policy cancelled 1 October is STILL being debited every month — now 5 months later — despite confirmations and multiple escalations. No refund. Debit order not stopped. No answers. We’re now escalating this to the Ombudsman. @Old Mutual South Africa — please can someone urgently assist? Has anyone else experienced similar issues getting debits stopped? #PoorService #Accountability

2 replies

Discovery Insure

6 months ago

Super efficient claiming process

Thank you to Thando and Discovery Insure for getting my claim sorted out within 2 days for spoiled food due to an extended power outage in our area which lasted 6 days. Your service was fantastic!

1 reply

Wallet Junkie

7 months ago

Fantastic service an...

Fantastic service and great quality product! Also got it within a few days of ordering, which was great for this time of the year!

0 replies

Eezi Move

14 months ago

Eezi Move are fantastic

Fantastic to deal with, from quoting stage right through to the move itself. Eezi move are affordable, efficient and very friendly!

1 reply

dotsure.co.za

15 months ago

I would like to rate...

I would like to rate Kyla Knoetze a 5

1 reply

Discovery Insure

17 months ago

Claims handler

Tebogo Scandling from the Sandton branch recently handled a contents claim and was brilliant. The communication was fantastic and requirements clearly set out. Thank you Tebogo for a great experience!

1 reply

Discovery Insure

40 months ago

Fantastic service!

Msuthu Kwatsha's service was fantastic when needing to arrange my son's car to be towed! Kept in constant contact - even letting me know once the vehicle had been delivered to the service centre. Awesome stuff - and thanks to Discovery for covering the tow - second time in 2 weeks! Very impressive!

1 reply

dotsure.co.za

58 months ago

Dotsure accident plan claim

I have had absolutely fantastic experience with Dotsure! I’ve only had my plan since April 2021 and claimed for the first time on Monday. The claim was approved and paid within 24 hours. I’m blown away! Thank you Chante du Plooy for your speedy service!

1 reply

Discovery Insure

60 months ago

Premium review

Thank you for the fantastic service MATHIBEDI CHUEU. You reviewed my client's premium with favourable results. #discoverydidgood

1 reply

Frogfoot Fibre

79 months ago

Shocking service Axxess/Frogfoot Fibre

My fibre line was installed and activated on 7 February. Once activated I had about 1 hour of connectivity and it's been off ever since. I first reported the fault on Saturday the 8th of Feb, but nothing was done. When I called on Monday the 10th I was advised that Frogfoot had received the fault report from Axxess and that someone would get back to me in 2 to 3 working days. We are now 2 weeks down the line, I have no internet (that I have paid for!) and nobody gets back to me. Each time I phone I get told 2 to 3 working days. I think that this service is appalling, and unfortunately dealing with 2 different providers has been distasterous!

0 replies

Review Distribution

5 Star

9 (69.2%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

4 (30.8%)

Layla W

Reviews

Old Mutual - appalling service

Super efficient claiming process

Fantastic service an...

Eezi Move are fantastic

I would like to rate...

Claims handler

Fantastic service!

Dotsure accident plan claim

Premium review

Shocking service Axxess/Frogfoot Fibre

Review Distribution

About

Community

Businesses

Follow Us