TM
Thomas M
Active since Mar 2014
297
Reviews
0
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Reviews
297 reviews4 weeks ago
Pathetic customer service!!!
Elihle Nqwata and Thulani are the worst alleged team leaders i ever spoke to in the internet department!!! The total number of minutes I have held on a call for them in a period of 3 days in over 150 minutes, and when my airtime disconnects none of them has the audacity to call me back!!! Elihle said I should pay R384 and my package will be upgraded to a 220GB, I paid the amount, now its day 2 since the payment amd still no data. I then called in asked for a top up and Thulani loaded a 10GB on the wrong router and refused to reverse it!!! I explained in all South African languages that I rely on wifi to stream DSTV yet they still did not bother to assist. When I ask me where is there TCF they do not even know what that stands for!!! Both of them do not have telephone etiquette!!! If you cannot call me after 17h00 for this complaint, please only call between 13h20 amd 13h45 when I'm on lunch, if you will bother to call!!! 0810992575
1 reply
1 month ago
Super pathetic theft!!!
Can 1 of your Team's Leaders explain why dis you guys make a credit enquiry on my profile in January 2026?!?!?!?!?!?! If you can't call me between 13h20 and 13h45 on a week day, then call after 17h00 as I am not allowed calls at work!
5 replies
1 month ago
THEFT!!!
Why is my compact services closed/disconnected every morning when i wake up? Are you guys not tired of hearing me complain about the same thing everyday?!?!?!?!?!?!?
0 replies
1 month ago
Money Heist On Clients
Pathetic customer service, not even worth being called customer service anymore. Theft i tell you!!!
1 reply
2 months ago
THEFT
My score is still going down but i paid accounts 5 weeks ago and sent you paid up letters!!! Call me any week day between 13h20 and 13h40 please unless you want me to escalate further!!!
2 replies
2 months ago
********* PRACTISE
My score is still going down but i paid accounts 5 weeks ago and sent you paid up letters!!! Call me any week day between 13h20 and 13h40 please unless you want me to escalate further!!!
1 reply
2 months ago
********* PRACTISE
My score is still going down but i paid accounts and sent you paid up letters!!! Call me any week day between 13h20 and 13h40 please unless you want me to escalate further!!!
1 reply
2 months ago
Super Theft!!!
AN acquittance of mine cancelled her router about 7 months ago however she is still being billed for same. Are you able to confirm cancellation in writing and collect your router?!?!?!?!?! She is only available to take calls between 12h00 and 12h50 on 0794554968
0 replies
3 months ago
*****ulent Enquiries
Why are you submitting false *****ulent enquiries to Experian!!! You guys really damaging my profile!!!
0 replies
3 months ago
Theft!!!
I cancelled this policy 953464434 260255 In January!!! Why was i debited in February?!?!?!?!?!? Refund me now!!!!!!
2 replies
Review Distribution
5 Star
22 (7.407407407407407%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (4.377104377104377%)
1 Star
262 (88.21548821548822%)