MS
Malebo S
Active since Dec 2013
6
Reviews
0
Industries
Reviews
6 reviews2 weeks ago
BAD BAD SERVICE NETCARE AKASIA
BAD BAD BAD service for a private hospital ‼️‼️‼️‼️ I waited more than 4 hours for my daughter to be assisted after she had fallen and suffered a cut on her face. While waiting, I informed the staff that she was in pain and that the wound had started bleeding again. I was simply told that they were busy, short-staffed, and that they would attend to us when they were done. To make matters worse, 4 people skipped the line and were assisted before us. This experience was extremely disappointing, especially from a private hospital where patient care and urgency should be a priority. No parent should have to watch their child suffer while being ignored for hours.
1 reply
16 months ago
DSTV not Obeying POPI ACT
Dear DSTV Customer Support, I am writing to express my deep dissatisfaction and disappointment with the way my DSTV subscription has been handled. I intentionally did not pay my subscription for January 2025 because I felt I was not receiving the services I was paying for. This was reflected in my decision not to pay at the end of December 2024. On January 22, 2025, I made the payment for my subscription. However, just four days later, I received a message stating that my subscription would be cut off on January 30th due to non-payment. I immediately contacted the call center, where I was informed that DSTV had subscribed me to Netflix without my consent, and they could not provide any clarity on the other amounts charged. I have several questions and concerns that need immediate clarification: How is it possible that DSTV can subscribe me to a service without my consent? I have had my own Netflix account for the past 4 years, and I did not request this subscription. How can you subscribe me to Netflix and then not provide me with the login details to access the service?This seems extremely unreasonable, especially when I am being asked to pay for a service I didn’t authorize. Is the R600 I paid on January 22nd only covering 8 days of my subscription? Can you clarify what this payment was for, given the ongoing issues? Is this how DSTV operates now, by unfairly charging customers? It feels as though I have been misled and taken advantage of in this situation. A few days later, I received a message stating that my PVR would operate for 3 months for free, which I thought indicated that DSTV had recognized the issue. However, now my subscription has been suspended, and I’ve been informed that I owe R500. Does this mean that my total subscription fee is now R1,100? I paid R600, and now you’re saying I owe an additional R500? Please provide clarity and correct the billing discrepancies as soon as possible. I expect a detailed explanation of the charges and a resolution to this ongoing issue. Thank you for your prompt attention to this matter. I look forward to your response.
0 replies
18 months ago
PAYING DSTV (MULTICHOICE) FOR A SERVICE THAT I AM NOT GETTING
I am deeply disappointed with the service I’ve received from DSTV. For the past three weeks, I’ve been experiencing issues with my subscription not working properly. I reached out via email to seek assistance, and while they initially responded, asking me to inform them when I was home so they could assist, no resolution has been provided since. It’s frustrating that despite my efforts to get the problem fixed, I’m still waiting for help. Meanwhile, I am paying for a service that I am not receiving. It feels unfair that I might still be expected to pay the full subscription fee despite these unresolved issues. I hope DSTV takes this feedback seriously and improves their customer service response time. Customers deserve prompt and effective resolutions to their problems, especially when it involves services they are paying for.
1 reply
19 months ago
A GREAT CUSTOMER EXPERIENCE AT GAME WONDER PARK
I am writing to express my sincere appreciation for the outstanding customer service I received from Caroline at Game Wonder Park. I believe it is important to acknowledge exceptional service, and I felt that Caroline went above and beyond to ensure my experience was positive. I had come in to exchange a stove that I had purchased, and I was thoroughly impressed by the helpfulness and professionalism of Caroline, one of the managers. From the moment I reached out, Caroline demonstrated professionalism, patience, and a genuine willingness to help. She has not only addressed my concerns and requests promptly but also took the time to thoroughly explain the process, offering clear and thoughtful solutions. What stood out to me the most was the positive attitude and commitment to ensuring I was fully satisfied with the outcome. I will continue to shop at GAME and will gladly advise anyone to shop there too. A VERY HAPPY CUSTOMER Malebo Skosana
1 reply
49 months ago
Account closed with money ,unable to access my money Now
So last week I wrote about ow FNB closed my account and I followed all the procedure for them to reopen and they opened my account after complaining on this platform . I was told to deposit money with 24hrs so that my account remain active, So i deposited R5000 . But even today I woke up to my account being closed . Mind you it has money inside , so i am very confused on how FNB runs it process .
1 reply
49 months ago
FNB is GHOSTING ITS CLIENT
I am very disappointed with fNB , I see a lot of people complaining about FNB on Linkin , I dont blame them . I have been trying to re-open my business account for 3 months now . Everytime I call ,they listen to my problem ,then tell me they are checking then hang up . I have paid and sent them all documents required but still they are ghosting me . i am even thinking of leaving FNB even with my personal account.
3 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)