KA
Kirsten A
Active since Nov 2013
4
Reviews
0
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Reviews
4 reviews40 months ago
Scam Artist Real Estate Agent
I rent my property through Pinnacle Property Group, the owner known as Gavin Wilken but his actual name is Darryn Wilken, has been collecting the rent from my tenant but never pays me what is owed , as the property owner. He has also listed a false business address on his website , so he can't be tracked.He also doesn't answer his phone or emails.
0 replies
136 months ago
Bad Service
Our company hosted their CSR event for 92 underprivileged children. We were reliant on Buzz Around to transport the kids to the venue.<br> <br> The 2nd bus did not arrive at the children's home and the kids landing up arriving over an hour late. So this just means the kids lost out on exciting activities on the day, as time was already limited. When we contacted the person on the 24 support cell number, they had no interest on assisting us with our problem.<br> <br> I wrote there team an email on the following Monday after the event, which it took them 3 days to respond and said they can do nothing for us but give us a discount on our next use of their company. Are they mad, why on earth would we ever use them again when we were let down so badly!!!!<br> <br> I say it more and more lately that Customer Service is non existent in South Africa.
0 replies
137 months ago
Bad Service
We are a corporate who recycles our paper. Which is collected by MPact, when they feel like it. <br> <br> I normally log a call for a collection of paper every 2 weeks, which our area is done on Monday's and Tuesday's. You get a reference number and a date as to when they will collect. Well that date comes and goes, you then send another email and they promise you they will collect the next day, which doesn't happen either. The person then even phones you and promises they will come and collect the following day first thing!!! Well, guess what it is 10:00 and still no MPACT collection, surprise surprise.<br> <br> You have to love customer service in South Africa and the worst thing it is just getting worse and worse!!!!
0 replies
137 months ago
CUSTOMER CARE - NOT
Wow, have you ever phoned the MTN 083 1 808 number (Customer Service) NOT!!!<br> <br> Well if they answer the phone in about 10 minutes you are lucky. Never mind the fact that you still get transferred 3 times within and then have to wait again for a query on a Business account.<br> <br> I work through a smaller cell company to liaise on our company's behalf with MTN, now I see why. Due to my query not being sorted out over 2 months I decided to sort it out myself, well that didn't happen because I had to listen to there silly hold music for a further 10 minutes before some incompetent person answered (Phindilile). Wow, and the answer I got for my query is that MTN are waiting for their developers to write a programme for this option on their system. I asked to speak to a supervisor, who also took over 10 minutes to answer the phone.<br> <br> So now my question is, How long must I wait for this to be developed by their programmers?? <br> <br> Don't worry MTN, we have over expenditure on one of our accounts and we must just keep paying because you can't implement a cap on your system. Wow, that is unbelievable!!!<br> <br> This is not customer service MTN, maybe you should look up the definition!!!!
1 reply
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