Active since Nov 2013
Stay away. Early debit dates, approval easy at first and suddenly declines due to "affordability and score".
Stay away. Early debit dates, approval for months and suddenly declines due to "affordability and score". I will be taking this matter up with the NCR. You have placed me in a **** position after being a loyal, paying customer for months.
I have been a loyal customer for over a year. Never missed a payment, although their dates are sometimes before my salary date, I have never missed a payment. Today I re-app**** and all of a sudden I got declined. This is weird and a bit unfair.
Thank you for sorting out my account in under 10 minutes! Exceptional service
Due to a hiccup at the bank, Vodacom debit order did not go through. However, arrears were settled but the account is still showing as in arrears and locked. Had to buy a Sim card to make the payments as the phones are all useless now. I can't call customer care and resorted to online chat, stating the account is in the name of my mother, gave her number and ask that they check when the devices will be unlocked as we can't do anything on it. They can't assist. But while I was waiting for the banks to resolve my issues, they called non-stop about the arrears. "We can't assist, please call customer care if your phone is locked." Like, how? Pathetic.