RS
roberto S
Active since Mar 2013
28
Reviews
0
Industries
Reviews
28 reviews3 weeks ago
They will say you are approved .... then not pay you out
I had an small emergency ... done the application and got confirmation that I was approved. I was so relieved about this. They send me a sms to say it was approved. I tried to click on the link to sign the contract. The only issue is the link does not work and the debicheck was not successful. They then call me and email to confirming I was approved but when I need to accept it's shows declined
5 replies
3 weeks ago
If you want to be ignored and frustrated when cancelling go ahead
Absolute headache when canceling. Even when you reach out confirm what you will be doing they ignore it and still bill you. Ill reverse the debit order because Cain Adams doesnt read his emails.
3 replies
1 month ago
Why cant I cancel my car insurance - Need approval from my broker/third-party
Why do I need to speak to my broker/third party to cancel my policy???? It is unacceptable that I be held ransom by a third party where as I'm paying for it. I spent more than 10mins on my phone trying to get it cancelled then I ran out of airtime when I asked why I need approval from my broker/thirdparty. Your consultant did not bother to call me back either after the phone dropped... extremely poor service.
4 replies
1 month ago
Selling your vehicle could not be any easier and they get back to you FAST
I would like to Thank Wade Fischer the buyer who assisted me with my sale. It was not straight forward sale as I had a admin mark on my name. Long story short as soon as the issue was resolved Wade immediately contacted me to conclude the deal. From submitting my querying online to getting a offer was extremely smooth and was done within 24 hours.
1 reply
5 months ago
Be careful they only pay for medication once per illness - If reoccurring its for your own pocket
Joined Dotsure pet insurance in 2021... Since then I've only had 2 claims. Yes only two claims, of which was not fully covered. In 2026 my dog got diagnosed with Cushings disease... Dotsure let me know that they are short term insurance only. So if you pet needs monthly medication or treatment they will not assist you in They pay for treatment once per condition. So my pet insurance does not benefit conditions/sickness that requires continuous treatment... keep this in mind. The monthly medication is for owners pocket. If I knew what I know now I would have saved up monthly rather than having pet insurance. I have received good service from Dotsure with my 2 claims in 4 years.
1 reply
13 months ago
Terrible customer service and lack of responsiveness
If you want to waste you time and run after a place to get service this is the place for you. I had my service done through my warranty in 2024... The notified me about a fault and I requested a quote. They then ignored my messages to provide the quote after multiple phone calls, emails and whatsapp messages. I prefer my car to be serviced and worked on by one place. So this year I tried to start this process again of getting the quotes for the service and repairs. On morning of 17 April I called in spoke to Dillon and asked him to send a quote. At about 3pm I send him an whatsapp to follow up. It is now 24 April with no response from them... even after they did the exact same thing in 2024. Stay away as they are not very responsive to customers... They expect you as a customers to jumps through hoops to get service, you must be thankful to them for something you want to pay for. I called Holloway's workshop and my car is booked in and all is sorted. It is disrespectful and distasteful to make customers run after you for a service we pay for... can only imagine if anything goes wrong how you would be accountable. I think there workmanship is good but I prefer good customer service and workmanship.
0 replies
16 months ago
Fast, efficient and professional...
Professional service at a reasonable price. Thanks for attending to my issue urgently.
0 replies
17 months ago
Vitality rewards looks good from the outside - try to claim and you'll see why
Don't fall for the rewards there incompetence and lack on infrastructure to process the rewards will have you cancelling. Been waiting for 3 weeks to get a vitality gear voucher to work... dont be fooled by the adverti*****ts.
0 replies
18 months ago
Want your service cancelled without notice?
Just got my service suspended without notice. Now everyone is trying to get their service up but their staff cannot handle the influx. Great work... I'll be canceling my services
0 replies
Review Distribution
5 Star
6 (21.428571428571427%)
4 Star
1 (3.5714285714285716%)
3 Star
1 (3.5714285714285716%)
2 Star
2 (7.142857142857143%)
1 Star
18 (64.28571428571429%)