MC
Monita C
Active since Mar 2013
152
Reviews
0
Industries
Reviews
152 reviews1 month ago
Not happy about Service
I have a certain date for debit orders, why is my account debited on 13th? Secondly, how am I going to be assisted with the rental car because I need to be contacted about it too,
1 reply
4 months ago
Pathetic service
Absolute pathetic service because I made a cash deposit at money market and the money is not reflecting on the account. Absolute **** service from the manager about **** that I will not take.
0 replies
5 months ago
PATHETIC SERVICE OF PAST ORDERS
I want to know whether this Finchoice is the same as Homechoice orders like bedding orders etc that people could buy in the past? If this is the case and Homechoice does not exist anymore, then why is this Homechoice nonsense not closed and reflecting on my credit rating as 'Homechoice Revolving credit' with balance of R0. I bought bedding on Homechoice in 2017 and this absolute nonsense needs to be deleted from my credit rating immediately, I am not going to tolerate this **** from you people! HOMECHOICE! RECTIFY THIS IMMEDIATELY!
1 reply
5 months ago
Absolute Pathetic Service!
I am reporting and continuously going to do so about the lack of batho Pele principles that this Municipality have with their employees such as Jessica Syster, another female employee claiming to be on supervisor level telling me 'about being desperate" over the phone and the Afrikaner who is the colleague at the higher level. This Municipality needs to be reported to the Provincial level because I am a client who has bought property and started building in the area of St Helena Bay and firstly this pathetic Municipality has no employees who know how their processes work for building firstly and sending clients and potential buyers for pillar to post! Secondly, they don't have an idea about their processes themselves because they are using unnecessary red-tape and bureaucratic **** processes because they themselves are *********** to address and assist clients, and when it is a foreigner of European descent or an Afrikaner descent, they are assisting and going out of their way to guide potential buyers and potential residents. I am a resident here and I don't spend a full year in my residence and yes I have an email address where my account information and outstanding bills are emailed to. The first time this year in September I communicated about the account, and I was not informed about any notice which is the responsibility of SBM to do it. Also water connection cannot just be stopped due process of communication to me as client, I don't care how many clients you have because you need to communicate with your clients. Thirdly you also need to show the ability to deal with your clients with bath Pele principals over the phone because I have been a good paying client and in good standing with my account until September 2025 and you want to communicate over a phone about some **** of a financial year of July to June and therefore I cannot enter into a new payment plan immediately! I want my water connected immediately because this matter will be taken to the Provincial level and National for you as employees who thinks the Municipality is owned by you as individuals!
0 replies
6 months ago
Absolute pathetic service!
Absolute pathetic service from saldanha Bay Municipality! The service of this Municipality is absolute pathetic and I am not going to tolerate the pathetic service, including the manner of the service of this Municipality!
0 replies
6 months ago
Terrible service
Bad service because on what basis is FFW deducting my debit order that must be deducted on Monday 15 December (my regular date and salary date) for my monthly premium. I am not in favour of this nonsense because there is no reason for you to have debited my account today.
1 reply
6 months ago
Terrible Service!
I am still awaiting for my wifi connection to be restored. This is very bad service from Balwin Connect!
0 replies
6 months ago
Pathetic service
I am not happy with the service from Discovery Insurance about Doug double debits on my account whe they had no authorisation to do so.
4 replies
8 months ago
Pathetic service from Capitec Bank in general catering for the masses
This review is for Capitec Bank the branch at Hazeldean shopping complex. The service is just as pathetic as online and whatsapp. The consultant that helped me in the branch on a Friday afternoon, the Indian consultant I am referring to especially since I do not know her name, was so unhelpful as someone who works for the Bank. The same incompetence as what I received online as well through the chatservice provided on the WhatsApp line. How can I not be assisted simply to rectify my mobile app so that I am able to continue using the app on my mobile which I have been doing since I opened the app. How can the app stop working simply because there was inactivity on the app, that is absolute nonsense!
0 replies
21 months ago
Pathetic service
My name is Monita Carolissen, ID number 8203040048086. I have cover with you for my car and household items, as well as Extended Warranty cover and mechanical warranty for my vehicle, registration number CJ 83204. You as the insurance have recorded phonecalls and I want you to understand to cancel my policy with Dial Direct because you have been giving me pathetic service! I have called now since December 2023 when I had an incident with a pothole, then my car was stuck on the very same road at my holiday home in the Western Cape, where my car was stuck for another two incidences! I called to put in a claim for the repairs of the car, I had to take my car back whilst you were busy with assessments because I had to drive for medical emergencies whilst being in the country during December 2023 and you didnt respond with fixing the car, nor give me my courtesy car when I put in a claim. I had to keep the car and as a result, my car got stuck and I called for towing services twice when you people saw it was as a result of the accident, I had for which I put the claim in. I had to discontinue the stupid towing services because I had my child with me because you were absolutely pathetic with your service! I have been in contact even with your contact support team with different individuals on email and everytime I return back abroad and then you want to call me but when I call and communicate when I am in the country, because I am unable to drive my car from Cape Town to Pretoria due to the claims I put in not looked at, I have to leave my car unrepaired and use it again because I am at my holiday place and need a vehicle. I have put an invoice and will provide you with the statement to pay out my money, refund me, even partially my amount because now I have to repair my car at my own expense! I want my policy cancelled for now September month and DO NOT deduct any amounts from my account on 15 September, your two debit orders you take for the ridiculous monthly debits I also have to pay, almost double than most insurances! My contact number is +27825177253. Cancel my policy and cover with Dial Direct1 Yours sincerely. Monita
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
3 (1.9736842105263157%)
2 Star
13 (8.552631578947368%)
1 Star
136 (89.47368421052632%)