SG
Siseko G
Active since Feb 2013
7
Reviews
0
Industries
Reviews
7 reviews3 weeks ago
Melon Mobile Atrocious Service
I have been having trouble with the service since December 2025, where the SIM card loses connection to any network tower and drops latency. I have had interviews, meetings and sales calls drop in mid sentence losing revenue and job prospects. Each time I contact them, they send me the same troubleshooting instructions, which don’t always work and I get left without service for days. Then I ask them for a refund of the monthly subscription and I get told no. They are not willing to take any accountability for the lack of service and instead tell me the data and call credits were not depleted. What about the interview opportunity lost as people couldn’t reach me? What about the revenue lost in sales, as I couldn’t close the pitch or sale with a customer? At least Jamie - Service Agent, had the decency to acknowledge the frustration and have some empathy even though there was not much he could do to resolve the issue and it is still ongoing!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬
0 replies
9 months ago
Worst Debt review management company!!!
My vehicle was repossessed while I was on debt review with them, and they told me they are unable to assist. Now that I’m trying to get myself off voluntary review, they also can’t assist as it is a court order they can’t reverse. Over and above all this, they have also tried to put my wife on debt review without her consent. Now we have to make this a legal and financial battle so we can rebuild our lives.
1 reply
39 months ago
The ease of use, fri...
The ease of use, friendly staff is amazing
1 reply
40 months ago
**** service MTN South Africa
MTN have the worst customer service of all the mobile networks in South Africa. I applied and was approved for a new contract, then the day of delivery, contract is cancelled, and delivery not made. Still do not have an explanation from MTN and when you call the customer care line, 083135, you get the automated response only allowing you to enquire on a MTN number. There is no person to speak with, yet online on their website, I still have an active contract. No-one seems to be able to help!!!!!!! Let them try and debit me
0 replies
44 months ago
The final response w...
The final response was good, but the time frame was exhausting
0 replies
48 months ago
PDG VAF2 Scam
I have just received a credit status from PDG VAF2 and have not made any enquiry on my side. Can this please be removed as it is a negative impact on my credit profile.
0 replies
118 months ago
AIRBAG MALFUNCTION, RENAULT NON-CHALANT
<p>Renault South Africa, must have the worst customer service division in sub-saharan Africa. I was in an accident on the 07 August 2016 and the car was written off by my insurance as too much damage had occured. During the accident, my airbags on my 2005 Renault Grand Scenic Privillage did not deploy and this could have been catastrophic for myself and family who were travelling with me.</p> <p>I have been in contact with Brandon Armugam and Reginald Nkuna of Renault South Africa with regards to an investigation into this malfunction. This request was done on the 25th August 2016 and followed up again with more details on the 1st September 2016.</p> <p>Since then, I have been the one who is following up and pushing the investigation to happen. In this time, I have been promised the world in terms of getting the investigation done and getting feedback from has been like trying to pull teeth from a live salt water crocodile.</p> <p>I was again promised feedback on the final outcome of the investigation, on Friday, 30th August 2016, and yet here again I sit with no answers and after calling Reginald Nkuna, Friday, Monday and again today, with no answer.</p> <p>I then contacted Brandon Armugam this morning and instead of getting an apology or an assimilation of an answer, I was told that Reginald is off sick and he can't help me and that he would transfer to customer services who would assist.</p> <p>Lo and behold, nobody at Renault SA Customer Services was available to answer the call.</p> <p>Maybe somebody should have received devastating injuries during the accident or even maybe a death for Renault SA to really see the importance on their part to speedily investigate this issue.</p> <p>Or maybe if anyone is able to assist, find legal counsel to represent my family in action against them for vehicle malfunctionto hopefully get any response from them of some kind.</p> <p>Worst part out of all of this, is that my wife still insists on purchasing another Grand Scenic despite this debarcle and the fact that Renault in general are exorbitant with their maintenance costs and fees.</p> <p> </p> <p>I am really dissappointed and truly saddened by these events and how Renault SA have handled the situation, as it truly shows a lack of empathy, social responsibility and caring for its clientelle, even though, we the public are the people putting our lives into their hands on a daily basis in trusting them to transport our families safely.</p> <p> </p>
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)