MV
Marius V
Active since Sep 2010
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
Pathetic ABSA Nigel
My wife had to wait 90 minutes to do an address change for my elderly mother at ABSA Nigel, as they were on lunch. Pathetic & ***********.......
1 reply
32 months ago
Vapevault ****mers.
Avoid this company at all costs. Oredred products online and were quoted 1-3 business days. It`s been 6 days already without any product or tracking info supp****. They don`t respond to email and there is no phone number you can call to complain. Useless!!!!!!
0 replies
40 months ago
Mercedes Benz pathetic service.
I own a C63 Coupe. I have a cracked windscreen and there is not one windscreen for my car in South Africa. 15-21 days to import. Furthermore my rear rim was cracked due to a pothole. There is not a rim in South Africa and even worse, no rim available from Germany. There is thousands of C63`s in South Africa and even more so over the world. Since I could not get answers from the incompotent people at Mercedes Benz East Rand, I contacted MB South Africa Head office. Since 2nd February 2023 even they did not reply with a solution. Today I laid a complaint at MB Germany with the hope of getting answers.
0 replies
120 months ago
Useless callcentre
<p>We have 8 vehicles using x-drive from Mix Telematics. One of the vehicles is stuck on the 26th of July and won`t update(3 days already). Yesterday I called their callcentre and was transferred to SEVEN diffrent people. After 25 minutes she told me she will reset the unit. Well one day later and it is still not working. I think the people are incompetent and useless.</p>
1 reply
124 months ago
Waiting forever
We had a booking for a Toyota Corolla from 14h00 26/03/2016 at Bidvest Car Rental at Cape Town International airport. When we got off the plane and to their office at the airport, there was a huge line that we had to stand in. After 2 hours and 45 minutes I reached a desk. When I expressed my dissatisfaction with the service I was told the power was off earlier the day and that is why there was such a backlog. The lady said our car was not ready yet and we have to wait even a bit longer. I raised my voice and made it clear I demanded a car immediately, where after they upgraded me to a Hyundai IX35 free of charge. Although this was a nice gesture, no money can buy back the time they stole from me and my family. All the time all their customers was standing in line(a lot foreign visitors), no manager or supervisor took the time to explain to us why there is such a huge line and precious hours of our time are being wasted. Pathetic!!!!
1 reply
125 months ago
Excellent service
We had our kitchen installed by Easylife Kitchens Boksburg in 2008. Nearly 8 years later they replaced some runners and a transformer free of charge. They were very fast to attend to my problem and rectified the problem straight away. This kind of service is unheard of these days. It is a real pleasure dealing with such a professional company and great people.
0 replies
138 months ago
Getting it done
I have been having trouble loading airtime vouchers on x-drive for 2 days. ALL the call center people kept passing the buck till I got hold of Sheruna Gafoor, which dealt with my problem immediately.<br>
1 reply
138 months ago
No responce
Got an issue with a R25 000.00 bill for July 2014 with ref. REQ3912390 and an issue that I was not able to roam while being overseas(had to use my colleague`s Vodacom phone) end Dec 2014/beginning Jan 2015 with ref. REQ4492724. MTN feels this matters are settled but I disagree. On 26/01/2015 I send them an e-mail from their website(as the call center is incompetent) to let them know about my dissatisfaction. I received an e-mail from MTN the 27th of January 2015 that they received my complaint and will come back to me within 5 working days. Well well, it is 11 working days today and still no feedback from MTN.
1 reply
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
4 (50%)