NS
Nomvuyo S
Active since Nov 2012
9
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0
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Reviews
9 reviews63 months ago
Truworths query
Hello, I called in at Truworths in the month of January 21, after realizing on my statements a charge of cellular enquiring supporting evidence. come month of Feb hence no one reverted as promised to investigate y matter. who ever that is helped me also perused and find the charges as claimed and promised to escalate the matter. So I made no installment payment to attract attention. It did work I was contacted for payment and I told them of query and dispute to my balance thereof. Guess what, I still haven't received a call towards my claims but everyday I am getting calls on when I will be making payment. what annoys further is that one is told calls are recorded for security purposes. I answered at first and told the girl that I would pay monthend I have no problem with the exception that all recons are provided to me of what I am paying for. when you ask why am I receiving daily courtesy the answer is that there is no recorded payment arrangements. if I now do the arrangements with this one. I must again expect another call in few hours hence nothing will be on records. I guess sooner or later my music debut would be released for that's the security recordings. TRUWORTHS is a joke. not to mention the least that we still support the outdated style, plastic handbags and all.
1 reply
68 months ago
sanlam query
I had the most horrific experience ever in my life with Sanlam. Not only I suffered emotionally it also costed me. I claimed for funeral which took a month for them to pay out irrespective of the 48hrs to entice the eye. That's definitely FALSE!. Because funeral had to happen I had to make means I had to borrow monies in which a lending rate was levied, that's in the lieu of insuring with Sanlam. day after day I had to follow there was always something new. None that, but you are not informed until you pick the phone and find out how far is the payment. and get this its different stories from the person answering the phone to other end receiver. The torture of my life. Nonetheless, it was decided the payout will be effected to my account at the amount of R20,994 less to the insured amount. That was then attributable to premium debt. I questioned that guess what this has been going since early October from broker to them no one is bothered t revert at all. Black child in this country you're on your own. I will find other extreme methods to get my answers.
1 reply
69 months ago
UNISA . Student number 39499944
Good day, I have previously wrote complaining about UNISA. my complaint is still the same has not yet been resolved. we are nearing the exam time. so much discrepancies with UNISA we are defeated. I have a module which was converted from prior semester to this semester which is now no longer in my time table. I truly need explanation on this. I need to be writing this module this semester. this is my final attempt to get Unisa's response. I will have an open letter to Blade Nzimande about the admin management of UNISA and it exhausting students. thank you Nomvuyo sisusa
0 replies
73 months ago
Loan Acc
Good day I wrote here last month regarding my updated statement on the loan account , to date I still have had no response regarding. Kindly be informed that I await the updated clean statement with zero balance. should I not hear from you in the next 7 working days I will take the matter further. account number : 4000060628556 ID : 7406030358081 Tel : 0659807118 Kind regards Nomvuyo Sisusa
1 reply
74 months ago
Telkom
Good day this is my second time writing to you . I am actually at the verge of insulting someone with your incompetence's. last month same date an amount of almost R800 went off my account and I write wanting an explanation which was completely ignored. mind if this was the other way round a hefty penalty of R300 would have been sought. I don't have a contract with any of my creditors that stipulates a debit going off at this time of the month, that's one. secondly I have cancelled a contract that has lapsed still deducted, who are you really. thirdly and lastly , please advise the amount of R349,00 which has been deducted today alongside that R800. I await response, and if not received in three working days I will cancel all contracts with you. Ref: 333963901 tel : 0659807118
0 replies
102 months ago
Charges on fixed contracts
When I had to write here to Vodacom about their billing in August 2017, I would have thought they understood the inconvenience. I am re-iterating the previous sentiments on my last report to the company. It is very inconveniencing that they would debit my account with the amount of their choice. I would have thought the last time I wrote here I made it clear that I have a fixed contract and nothing should be added without my authority, it truly does appall me beyond explanation. The fact I have in so any many numerous occasions went to their shops, wrote in here what more can one do to get things right with Vodacom. as I write they have cut off my lines and I will only continue to make the fixed payments agreed upon whilst they get to enjoy my money, I am set back as I do not receive any services per contract from them. The worst is that I received a call from their consultant and after explaining the situation, the representative promised to escalate and feedback that was two months I still await. this means we are not important to them their business comes first. All I want is them to review the contract, my complaints in their records to resolve this issue permanently.
1 reply
107 months ago
Billing on Fixed Contract
<p>I would like to understand your billing of fixed contracts. i have a contract of R149.00 for a cellphone and another for R199.00 and to my calculations this adds up to R348.00. there was one month in particular end of May in which i was debited R700.51 i need to understand the following debits went off my bank account to you:</p> <p>2017/07/26 - R490.93</p> <p>2017/07/08 - R400.00</p> <p>2017/06/26 - R383.45</p> <p>2017/05/26 - R700.51</p> <p>2017/04/26 - R419.35</p> <p>2017/03/27 - R436.49</p> <p>2017/02/27 -R436.49</p> <p>2017/01/26 - R436.49</p> <p> </p> <p>i went to as many outlets and find no JOY on all these amounts. I was told on the R700.51 that i received a 1gig which i was not even aware of your courtesy then at my expense. should there be any authorisation from me of any sort be it on audio on the all the amounts above please be kind and furnish me with those.</p> <p> </p> <p>Further should we continue business to please remain on contract terms as they are fixed and not subject to any changes at least to my understanding.</p> <p> </p> <p>i would really love to hear from you in next 2 days with regards to these charges.</p> <p> </p> <p> </p> <p> </p>
2 replies
107 months ago
Billing and Data consumption
<p>Hi,</p> <p> </p> <p>I have 2 contracts with Telkom 1. for a cellphone at the amount of R249.00 and the WI-Fi 10g + 5g monthly on R149.00. it happened that for some reasons my payment was late at end of June, the debit was reversed erreonously. i only made it on the 8th of july, depositing outside the bank and the ATM rejected the other R100 note i had so in all I managed to make an amount of R330.00 instead of R399.00 which is the normal debit order. at 25 July I was debited the amount of R668.94 and R8.50. I do not know the reasons for these monies and when i went to one of Telkoms outlet, they were offline first and then could not assist me as it was on a weekend. i also learned that Nu debt collection management was instructed by telkom to debit my account for the amount of R998.94. i would like to know what is my contract amount? and why these amounts which i have never signed for are being collected from my account is there another way out of this contract?? i am also not happy with the Wi-fi, if they could assist with itemised billing on this the breakdown of the usage at least as it does not last. today to speak is the 7th im out of bundles to speak. by the way while i did not pay at end June my services were cut off but so much monies were collected. Are you smartly enriching yourselves by digging deep into our pockets, i feel i have entirely robbed myself with this service provider until proven otherwise.</p> <p> </p> <p>i need to know what i am paying according to my contract. and certainly why the increment and double payments not even made aware of.</p> <p>i am beyond sick please offer me a way out.</p>
6 replies
108 months ago
ITC REMOVAL
<p>in 2011 i was apprehends by a school in error, 2014 they closed the file however my name was already on the ITC. in 2016 i was informed to pay aned amount of R2600.00 to get a rescinding by court which i did in Mar 2017 and received a letter of clearance by the court on 2017/06/12. My concern here is in two forms: 1. I was not suppose to be apprehended until the school had resolved the issue at hand with the correct balance of the outstanding fees, why was i penalised over someone elses negligence( i only made the payment to take off my name from the ITC) how do i go about claiming this back from the school that took me there in the first place. 2 . My name still reflects in these ITC , although i have paid and got the letter how do i get my name cleared from the ITC, this is key to me and very crucial at this point.</p> <p> </p> <p> </p>
0 replies
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