CS
Chris S
Active since Mar 2009
70
Reviews
0
Industries
Reviews
70 reviews2 weeks ago
Great Service at Capitec
I opened an account at Capitec, Chilli Lane, Sunninghill. A smooth experience and everything was handled professionally by Michael. To marks to him.
1 reply
3 weeks ago
Builders - great service, with patience
Wonderful service from Gift and his team in the timber department, and the ladies on the tkill. I managed to buy the wrong wood twice! and each ime I took it back there were smiles rather than frowns. It was puchase, refund, repurchase, refund again and, finally a purchase that was right. Not one complaint from the Builders people, only friendly assistance. That's why I go back to Builders.
1 reply
1 month ago
Impossible to get to Standard Bank online banking
Pathetic - online banking has been inaccessible for weeks now. There is a way to get in but it's complicated. Standatd Bank readily tell us that there's a problem with the new platform but that's the default on everything. Are they trying to drive us to the App? That's nothing new. They should be ashamed.
1 reply
2 months ago
USELESS - I strongly recommend that you think carefully before putting your trust in Standard Bank.
AAlmost a week now and nothing from Standard Bank except for an assurance that they value my custom and are striving to resolve the issue. Well, bl**dy great. Meantine, we've been unable to release incoming foreign funds, debit orders have bounced, SB have charges an overdraft fee and 2 reversal fees and something else (I'm too angry to look at it). It's a sthough they've erected a brick wall to prevent clients from speaking gto anyone and, if you do, you gett useless assurances. I habe NOTHING good to say about Standard Bank as this isn't the first time. If they freally value clients (I've been a client since 1983) then why don't they fo something. There are no words that aren't offensive for me to express my feelings.
1 reply
2 months ago
Standard Bank - I was going to say useless but they're worse.
Standard used to say something like "simpler, Better, Faster". Nothing could be further from the truth. We have an incoming international payment. It requires confirmation on internet banking or the app. The app freezes at the critical point and internet banking has 'lost' the facility. And, if you try to contact International on the number on the SB website, you get a 'not in use' message. That ERROR has been the same for over a year and, when I finally got hold of someone in Internet Banking, he said that they keep trying to get it fixed. What is wrong with them. It is now impossible to phone international banking - the publish no number and, if you query with anyone, you are told that they only accept emails - and they will be answered in 24-48 hours. UNACCEPTABLE. And it's nit the first time we've had gthis run-around. So, try the Chat. Another joke - whatever you say, you end up back in the same place.
1 reply
4 months ago
Great service from petrol pum attendant.
I went to the Sunninghill Shell service station. I told the attendant, Moses, that I had no cash for tips. This did not stop him from filling my car, offering to check oil, etc and cleaning my windscreen. He then insisted on cleaning a lot of hadeda poo off my bonnet. All this was done in good humour. He acknowledged there would be no tip but said that he was there to give good service. Thanks, Moses. I'll definitely make sure I have cash when i return.
0 replies
4 months ago
Great service
Shout out to Ofentse Tlhabanelo in customer care. I asked for dimensions of a product and got a response almost immediately. Clear and comprehensive. If only more stores could have this sort of service
1 reply
4 months ago
Auto Trader keep sending unsolicited emails
I have unsubscribed at least 10 times but they just keep coming. I even contated Customer Services this morning and they confirmed I've been removed. And I just received another email.
1 reply
6 months ago
Good service and no problem going the extra mile
Marcus at The Pool Team, Sunninghill was a pleasure to deal with. I took in my Kreepy and he immediately diagnosed the problem. He didn't have the part but checked on the system and inentified one at the Kramerville branch. He phoned to check and asked the to keep one for me.
0 replies
8 months ago
No internet for 8 days!! Multichoice/DSTV no concern for customers
I have fibre Internet through DSTV, or had it. Multichoice decided to stop the service at the end of 2025. My contract expires at the end of November. But DSTV/Multichoice effectively withdrew all support for the service on September! Phoning DSTV resulted in 'we don't provide fibre'. Persistence resulted in 'you have to email them'. So I emailed. And again, and again. Some of the emails were read but nobody responded. In further phone calls to DSTV, demanding to speak to someone who could help resulted in a 'try this', which was reboot the ONT and router (did they think I hadn't tried this many times?), then 'someone will contact you'. It never happened. A further call actually found someone who took me through the reinitialise the router (which I had already done) but, when the password was incorrect 'there's nothing we can do' try again tomorrow'. What did they think would change?? My first email to the address they gave me was on 21 September. I was actually phoned by Open Serve on 1 October!! They only received the report from Multiserve on 29 October!! In the meantime I have had to buy airtime and data so that I can tether my phone and pay Vodacom for internet, while still paying DSTV for the sabe (unprovided) service. And what response from DSTV? Nothing! No response to HelloPeter - they probably have no excuse to give, but even an apology and a refund for my internet subscription and even recompense for my extra costs would be something. But do I expect anything from these people? No The frustrating part is that I have a contract with Multichoice, who provide TV through DSTV. But the internet, which is on the same contract, is provided by Telkom through Open Serve. It's no wonder that such a convoluted structure ;leads to breakdowns. But nobody at Multichoice, with whom I have a contract, will take responsibility for this appalling lack of service. It's no wonder that Multichoice/DSTV are losing customers.
0 replies
Review Distribution
5 Star
32 (45.714285714285715%)
4 Star
1 (1.4285714285714286%)
3 Star
3 (4.285714285714286%)
2 Star
3 (4.285714285714286%)
1 Star
31 (44.285714285714285%)