Active since Sep 2011
Visited Checkets Zambezi Junction yesterday (part of our normal Saturday routine). Had this experience before,but they rose to an exemplary level of disregard for customers yesterday. Arriving at the store - parking taken up by Sixty60 drivers.On 3 separate occasions Sixty60 personnel literally jumped in between us and the shelves to grap items, even pushing us out of the way.Navigating a trolley down the aisles is a whole new experience with Sixty60 bumping shoppers out of the way. This has been brought ro management's attention on numerous occassions, even acknowledging they are at their wits end.Then, (I can only attribute this to a new level of stupidity) - the teller ask us if we have sellotape on us to repair a torn R200 note) - sure, we co shopping with a roll of sellotape "just in case"?
This is the umpteenth bad experience with rude Sixty60 employees. On top of this,Checkers seems to approve of this abrasive behaviour, reported to Checkers Zambezi Juntuon. Arriving at the store:parking taken up by delivery bikes.Pushed our of the way whist trying to get food from shelves on 3 different occassions, not to speak about them running through the aisles with no regard for other customers. Shame on you.
Brilliant in the beginning. Then transfer you to Finfix. When things go south, Finfix send you an account, but refuses to give you basic information.
We've been loyal customers of yours for as long as I can remember. Never had problems until we moved to Montana. Lately it's been horrific. Intermittent drops in signal - not affecting streaming, but hugely affecting downloads and calls (Teams and Whatsapp). It also has a detrimental effect on work productivity, being thrown off the work server. Have to shop around now... Not happy
I have called you - I have sent you emails - I have sent you WhatsApps - I've requested a call back - You are part of MTN - I've been to MTN. So, you've had AMPULE chances to talk to me - however you put a Trace Alert on my Credit record???????????????????????????? Your consultants are unprofessional and have no idea what they are talking about. Please remove the FALSE information you loaded on my credit record. ASAP
I have been trying to get MTN to assist me via email for the past 2 months now - retentions department has asked the legal depth to get back to me - they simply don't reply to their emails with the result that my account has now been handed over and they want one payment, billed to the end of the contract period. CAN SOMEONE PLEASE CONTACT ME! How can you not answer your emails and there is no way of contacting you as the tel no as well as the Whatsapp number don't allow for the right contact?
A number of years ago I was a member at Planet Fitness. I canceled the contract duly. However Planet Fitness took it upon them to auto renew the contract. It took me in excess of a year for them to acknowledge they were in fact, in the wrong. Fast forward 5 years and I decide to give them a 2nd chance. Now they lost a R50 payment of mine that was paid by card in their Montana gym! I sent them WhatsApp proof of the payment and they expect me to go into the gym with bank statements. I have never encountered anything like this!
We've moved into our estate in September 2022, having signed a debit order against our savings account for monthly levies. Whilst expensively renovating the house, the savings account were used to pay for the renovations,effectively making this a secondary account. The debit orders did not clear, however our monthly statements from Huurkor reflected a R0 balance due. Not 1 did Huurkor communicate the same to us.Fast forward numerous months, Huurkor wrote back the full amount and expected this to be paid immediately. We informed them that we would pay double levies each month,bringing the levies up to date in 6 months.Currently they are levying penalties on a monthly basis,almost amounting to the monthly levy, rendering us unable to catch up on the levies. The penalties are not based on a % of the outstanding amount, but in some cases R300 a month,which exceeds 10% of the total amount due. They do not respond to emails,neither do they (Sarie) respond to phone calls.
It is now 3 months and you've still not allocated my payment. I've received nothing but empty promises. You have now ruined my credit rating with your incorrect information. I have given you all the proof of payment that you requested.
I've paid R1000.00 (as opposed to the R240.00 due) towards my account. Jet stores do not have record of this and handed me over to collections within one month. Numerous emails with POP and phone calls and this has still not been resolved with the repercussions now on my credit record. Promises by Jet to call me back are still to realise. I've made subsequent payments, but it appears they would just like me to lose my R1000!!!! JET - CALL ME BACK PLEASE AND ALLOCATE MY PAYMENT AND CORRECT MY CREDIT RECORD.
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