AB
Alvin B
Active since Aug 2011
40
Reviews
0
Industries
Reviews
40 reviews1 month ago
Terrible Eat-in service
Dear Management Team, I am writing to formally express my extreme disappointment regarding the unprofessional service I experienced at your Krugersdorp branch this morning. I visited your restaurant and placed an "Eat-In" order via the self-service kiosk, carefully selecting my table number to ensure table service. Despite following the correct procedure, my order was not delivered to my table. After waiting for nearly 30 minutes, I approached the counter to inquire about the delay. The staff member on duty seemed unaware of my order and began searching for it only after I prompted her. When it became clear that my order had been overlooked, I requested to speak with the manager on duty. I explained the situation, expecting that the matter would be addressed with the staff member responsible. To my dismay, the manager took no corrective action; she simply brought my food to the table and immediately returned to engaging in casual, friendly conversation with her colleague, completely ignoring the service failure. When I asked the manager for the name of the staff member who was supposed to handle my table service, she claimed that she did not know the employee. I find it deeply concerning and unprofessional that a manager would not be able to identify her own subordinates. This lack of accountability and the dismissive attitude displayed by the management team is unacceptable. As a customer, I expected a level of service and professionalism that was clearly absent during this visit. I hope you will take this feedback seriously and address these internal operational and management issues to prevent other customers from having a similar experience. I look forward to hearing how you intend to rectify this matter. Regards
0 replies
4 months ago
Terrible chicken wings!
I would like to bring it to your attention that I bought a chicken wings meal from Wimpy Middelburg and that I am very frustrated with the quality of the wings. It was very dry and covered with excessive marinade. I’ve had a similar meal at other Wimpys and they’ve always been perfectly done but Middelburg Wimpy appears to be unable to prepare wings. I will stick to burgers and nothing else as I have never had any issue with a burger meal and breakfast. Please send whoever prepared them for training. It’s really bad, I did not get my money’s worth!
0 replies
7 months ago
Non-responsive tracker!
Dear Tracker I have sent you an email of request for cancellation of your service. You’ve responded with “We have escalated your request to Tracker, for further assistance” and since not heard from you after 48 hours of having sent the message. Please be efficient and respond to requests promptly to my email!
2 replies
7 months ago
Non responsive to inquiries!
Dear LA Health I have been consistently reaching out to you in an effort to find out why a certain practitioner was not paid. I’ve made a call on the number provided on your webpage but I keep being transferred to one person to another without finding assistance. Please improve on your communication and train your employees that deals with inquiries to take responsibility and provide assistance instead of shifting from one person to the next. Two days I forwarded an email of inquiry and still did not receive any feedback.
0 replies
12 months ago
Request for progress!
Hello AVIS I am writing to request you to provide an update on my query. The 3-5 days period has long passed and you have gone silent. Please see the message below for reference. Good Day Alvin, Thank you for contacting Avis Budget regarding your query. Rental Agreement Number: e935227764 Kindly be advised that we have lodged a dispute with the relevant branch for investigation. Please allow a turnaround time of 3-5 business days for conclusive feedback to be provided. Hope the above is in order. For any further enquiries, please do not hesitate to contact us. Kind Regards, The Avis Team Alvin’s reply 02 Jun 2025 at 15:40 Thank you, looking forward to your response. Alvin’s reply 10 Jun 2025 at 15:31 Hello AVIS, 5 days has passed since I last heard from you, please provide an update. © Copyright 2023 hellopeter.com and its affiliates. All rights reserved. Terms & Conditions | Privacy Policy
0 replies
12 months ago
Unreliable service by Adidas
Hi Adidas This email relates to my concern about an order for return. I have written to you several times expressing my dissatisfaction with your customer service which has proven to be very fustrating and unreliable. I have extended my patience to you timeously and I can’t do that anymore, I have lost confidence in your level of service. It’s almost two months now without any progress. You’ve previously committed to ensure that the pickup is arranged at the earliest possible time but to date that hasn’t yet happened. If you are unable to arrange a pickup, please return my money, it has become clear to me that you aren’t willing to accept the return of the product. Please refund my money!
0 replies
12 months ago
Charged for no service!
I would like to formally express my profound dissatisfaction with the experience I encountered concerning a car rental booking made through the eBucks division, specifically relating to an interaction with AVIS, whereby I assisted a friend in booking a car. I did the transaction remotely via the FNB App. Subsequent to securing the booking and receipt of the booking voucher, I was informed by an official from AVIS that I am required to be physically present at the AVIS branch so that the deposit could be debited from my credit card, which I had in my possession. This was unfortunately impossible due to my location as I was in Mpumalanga. Immediately after realising that it was impossible to proceed with the transaction as informed, I requested for a cancellation from the AVIS official. I was advised that I could only do it via the App. I proceeded to make the request but an official from the ebucks division indicated that it was only possible to effect a cancellation within 4 hours prior to the allocated time for collection of the car. This was not possible as the process did not provide me with allowance to do so. The interval between booking the car and the request for cancellation from AVIS was only approximately 60mins. This left me really frustrated because I am charged for a car that I did not collect under the circumstances and AVIS is well aware of this situation. My concern stems from the fact that I paid for a service that I did not receive, worse it appears that exercising the cancellation didn’t assist with anything in the end because I suffered a huge financial loss in the process. Please advise on a wayforward as I seek to recover my funds that I forfeited. I contacted the ebucks division and their response was that
5 replies
13 months ago
Roadside assistance that never came!
I am writing to express my extreme dissatisfaction with the roadside assistance service I didn’t receive, I experienced a sudden and severe tyre damage due to a pothole. The car immediately notified that it requires an urgent check.I called BMW roadside assist but my call was not responded to for more than an hour, it’s unacceptable. They only brought responded and brought me a spare tyre this morning.
0 replies
14 months ago
Poorly prepared meal.
The vibe is good and the stuff is very welcoming and friendly. However I was not happy with the quality of my meal. I had ordered ribs and chips, the chips were not sufficiently fried and the ribs weren’t as fresh and juicy. They need to improve on the quality of the food.
0 replies
15 months ago
Poor service and communication by LA HEALTH
On the 1st of March 2025, I took my son for a medical consultation. The Dr diagnosed my son with chronic asthma. He advised on making an application with the medical aid scheme for chronic medication. I did a follow up the medical aid scheme on the 11th March 2025 by sending an email of inquiry using [email protected]. To date I have not received any acknowledgment or any confirmation of receipt of the application. I need this matter resolved urgently. I have not defaulted on payment and I deserve better than this, I require a reciprocity from the medical scheme.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
3 (7.5%)
2 Star
6 (15%)
1 Star
31 (77.5%)