Thokozile R's Profile | Hellopeter
Share Your Experience
Industries
I'm a Business
Search
Toggle menu
TR
Thokozile R
Active since Mar 2026
2
Reviews
0
Industries
Reviews
2 reviews
MacRobert Attorneys
4 months ago
Poor service, unprofessional service.
I am very disappointed with the service from MacRobert Attorneys. I made a payment on the 11th of March, yet I continue to receive SMS notifications stating that I still owe them. I contacted their office and was asked to email proof of payment, which I did — but I never received any response. After continuing to receive the same SMS notifications, I called again. I was then told that the email address I had sent my proof to belongs to a trainee, and that I would be provided with a new email address to resend my documents. To date, I am still waiting for that email. It is extremely frustrating that I have to keep following up on an issue that should have been resolved already. The lack of communication and accountability is unacceptable. This experience has been very unprofessional.
0 replies
FNB (First National Bank)
5 months ago
Bad review
I am extremely disappointed with the service from First National Bank. My husband has been applying for a flexi facility for the past few months and up until today we have not received any proper assistance. We have called multiple times and sent several emails, but nothing has been resolved. What is even more frustrating is that there is absolutely no follow-up from their side. We are the ones who have to call every single day just to try and get an update. Customer service should not work like this. Because of this poor service and lack of support, we have decided to leave FNB and move to another bank. This has been a very disappointing experience.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)
