Active since May 2011
i am writing this email just a few hours after losing my beloved best friend ..my beloved dog..... i am in absoulte shock regarding the agressive and bullying behvaiour of the male staff from ashburn vet , The incident took place on 09/01/2026 @ 12 :30 A.M (Eaily parts of the morning ) when my very eldery dog suddenly collapsed and was in his final stages of life,, i urgently required assistance as i wanted him eautinized ,as i could not allow to see him suffer in pain. i called ashburn vet, A lady answered my call, i had advised her that i need to bring my dog for Euthanasia as he is very critical and in a coma, she puts the phone on loud speaker and made another male staff speak to me as he refused to come to the phone. When i advised him that he needs to come closer to the phone as i cannot hear him he became extreamily abbrupt towards me over the phone, All i could hear was that he is shouting towards me and saying he is busy !!!!! ,he kept on shouting .....I was so afraid to bring my dog there as i could not allow my dog to be seen or treated by such an aggressive individual .......unfortunally my dog passed away while i was looking for another 24 hour vet i called in 2 hours later to get his name as i want to report this matter to the South African Veterinary Council (SAVC), The same individual answered the phone , i requsted his name, he laughed and hanged up . When i called in the second time , he advised me in a hostile tone that if i want his name i must come to the vet now and meet him personally and he will give his name !!!!! To the owners of of ashburn vet .... how are your allowing a staff wIth such hostiality working around animals !!!!!! i am going to personally report this to the complaints board due to the fact that indivduals like this is a danger to society especially when dealing with animals
Great customer service by reggie. Keep up the good work.
Dear king price.. I will like to thank Sasha Naidoo from the claim teams managment department for the exceptionally great customer service she has provided to me, from addressing all my queries and also going the extra mile to do follow ups with me regarding any further information i required..... Its great to see that such good professional customer service still exists in these times of days..... Well done sasha naidoo....keep up the good work. King price ..you got a gem of a queen...keep up the good work guys Regards Your Fellower (Avinash.Moonaisur )
A great company to deal with, Thabiso Mashaba from the claims department is extremely helpful and goes the extra mile .....Well done..keep up the good work ...#HappyClient
Really disgusted with your service from multichoice in umhlanga, Front desk agent at the establishment has no customer service knowlege and is really arrogant
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.