Active since Oct 2025
I would like to give a massive shoutout to Thabo for the expectional service I received today (21/05/2026). They were incredibly patient, polite and truly went the extra mile to assist me with my query. It is rare to experience such kindness and professionalism. Thank you Thabo for making my day!
I received outstanding excellent customer service from Mr Shepherd. The department of Funeral Policy Team is full of nonsense, and their service is very poor. It will be good to take them for training on how to handle customers. I will rate Shepherd four stars.