Samantha R's Profile

1 month ago

Emotionally disappointing lack of service

Terrible terrible experience. Between booking.com and airline they have cancelled our CT to JHB leg to get from JHB to UK. Between airline and booking.com no accountability has been taken nor when the flight was cancelled were we even credited. We have 2 family weddings within days of one another. Regardless of policies as customer service one would expect thinking out of the box and simply doing a commercial gesture to book the cheapest leg they have cancelled as a gesture of goodwill which as an attorney we do daily in logistics. This is going to amount to 30k loss in travel fees paid

0 replies

booking.com

1 month ago

Terrible service

Terrible terrible experience. Between booking.com and airline they have cancelled our CT to JHB leg to get from JHB to UK. Between airline and booking.com no accountability has been taken nor when the flight was cancelled were we even credited. We have 2 family weddings within days of one another. Regardless of policies as customer service one would expect thinking out of the box and simply doing a commercial gesture to book the cheapest leg they have cancelled as a gesture of goodwill which as an attorney we do daily in logistics

0 replies

Clientele Life

8 months ago

DIRECT MARKETING WITHOUT CONSENT AND NOT LOGGING OPT OUT OF CUSTOMER

I am constantly receiving advertising calls from Clientele. I have to continuously opt out. This is annoyingly persistent direct marketing without consent post continuous opt out on the pre recorded calls.

2 replies

Samantha R

Reviews

Emotionally disappointing lack of service

Terrible service

DIRECT MARKETING WITHOUT CONSENT AND NOT LOGGING OPT OUT OF CUSTOMER

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