R
Ronald
Active since Sep 2025
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Guardrisk
I want to formally thank Sharlen and Heidi for the exceptional way they handled my shortfall claim after my Polo was written off. From the start, both Sharlen and Heidi were professional, responsive, and clear in their communication. They kept me updated throughout the process and explained each step without making me feel rushed or confused. When I had questions about the payment to VWFS, they responded promptly and made sure I understood that the shortfall payment had been processed successfully on 7 May 2026. In an industry where claims can often feel impersonal and slow, Sharlen and Heidi made this experience smooth and reassuring. Their attention to detail and genuine willingness to help turned a stressful situation into one I could manage with confidence.
0 replies
1 month ago
PMD
Had accident on 07 April 2026 , on the 09 of April the agent called to launch a claim , which we did . Later on my car was written off after the assessor assesed my vehicle. Their process were so efficient and they processed my claim within a month . I was happy with their service , as i speak now even on my new car im going with them
2 replies
9 months ago
It was easy to acces...
It was easy to acces the co consulated and they are very friendly
1 reply
Review Distribution
5 Star
3 (100%)
4 Star
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3 Star
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2 Star
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1 Star
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