Active since Aug 2025
I have a mandate submitted to my bank which unauthorized , I did speak to their agents I canceled the last debt check that took money from a loan I took out to fund university tuition for my daughter, every debit order in my bank was compromised. Yesterday at 9:30 out no where past the legal call center. Where i did not even receive a call from them. The even put contact reference number from i never had from
It seems Telkom prides its for giving the world's worse customers service, apparently im handover after only missing my November payment. December the double deduction, only fortresses to suspend my services claiming I did paid',when called to us im told it will take 7 days to clearl cause the money was take by there debt collection. I was never informed that my account is handed over. When I called to as why I a debit wrongly , all I got was a very bad attitude from all 3 lady the a called..namely Nolunqedo, Mbali, and Mpumi. The ladies are quick to tell where to get off but lack in customer service they refused for to speak to a senior or anyone with answers. They even gave wrong number to their so called debt collection whom when I finally called tsd the dnt know I have no profile with the. It seems the idea is to deliberately keep my account in areas even thou the money is there because the their debt will keep on taking money whereever they feel it and any amount but the correct amount on the invoice. Cause clearly im never gonna get answers from any one. If Telkom can be so kind as to send me the recording of me accepting their debt collector debit check mandate i will be the happiest man . In the meantime I will be writing to the Bank ombudsman enquiring about the lawfulness of all of this cause I dnt know the people debiting my account on anyday the want and the also said the dnt know me.
****s who violate debit check mandates. Taking money from the poorest of the poor
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