Active since Apr 2011
77
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Reviews
77 reviews2 weeks ago
GFS EXPRESS does not provide service!
I am still waiting for my order to be delivered. GFS drivers do not communicate, no updates received at all. When they do communicate it's incorrectnl information. Their whatsapp line is down. I called them and their agents mumble their names, how do you even hear what they are saying? I am sitting at home gor the second day waiting for my delivery, I need to leave home, asked customer service agent to ask the driver to call me to notify how far they are...nothing received. Why are you like this GFS? CUSTOMER SERVICE ABSOLUTELY NON-EXISTANT! You really need to improve.
0 replies
3 weeks ago
Melon mobile has a csp on their 'unlimited calls' plan
Melon Mobile offers clients a free trial where they promise 5gigs of data, unlimited calls and unlimited smses for 30 days, which is a whole month. For those that don't know, their supposedly'unlimited' option is capped! I just found this out now when I contacted them to load minutes on my profile. Don't fall for their **** words. I am glad I took the trial and did not go to the extent of porting my number and then finding out! Beware of them..this is so misleading to consumers.
0 replies
3 weeks ago
Sizakala Chatsworth employees robbing ratepayers
My dad, a sane and able 72 year old individual went to the Chatsworth Sizakala Offices in the beginning of April to pay his municipality bill. He has been paying it directly into their offices for the past 50 years with no issues. Everything was done as routinely as all the other months and years and all seemed well..until he received his monthly statement reflecting 2 months of charges. When he went to query at the offices he was told that he did not pay it, yet he had handed cash to a male and received his bill back assuming it was stamped as usual. The person my dad was 'assisted' by on his second visit was a woman who questioned him how many R10, R20, R50, R100 and R200 notes he gave to her colleague, which counter it was, exact date and time, serial numbers of each note. My dad pointed at the counter he had paid at but could not recall the rest. Being a municipal cash office they definitely have CCTV footage but when requested for the footage the manager of this facility declined the request stating he needs the information first. In this day and age where most adults approximately 25 and older cannot remember what they ate for supper the previous night is it okay to expect a senior citizen to remember all this information? Why could they not view the footage? If the manager is so protective of his staff surely he could have proudly accessed the footage to confirm that they did not receive the payment? They went on to tell my dad that he has 3 days until the weekend to come up with R3600.00 (which he paid to them already) or else they will suspend his services. Mind you, he still had to pay the current month's charges as well. Is this a new trend from your end EThekwini Municipality, Sizakala Customer Care ? Yes times are hard for everyone but do you think what you are doing is right? If you did no wrong then clear it up by viewing the camera footage. Everyone please be aware and make sure nobody is just taking your money without handing you a receipt!
0 replies
1 month ago
Don't fall for it, they lie
I came across a research app last year and decided to download and try it out. It involved capturing the information on my receipts from daily purchases I made. It was a trial session and I was to receive a voucher from this company once the 2 week trial was completed. I received nothing. 2 people emailed me back and forth with no success. What a complete waste of my time. Nobody replies to my emails, nor did I get my voucher for completing the research.
0 replies
13 months ago
Nedbank app causes poor customer service
I am a new client at Nedbank. Have had no issues so far except for their Money App. Although it is formulated to make processes easier it really does not. I would just like to say that you offer good service why not better your app service? Update it so there are less errors. Currently app**** for something but app cased delays...that will be another week of waiting. To better overall service please work on your technical issues on the app. Its not the first time the app has caused delays for me.
0 replies
16 months ago
Zero customer service= Finchoice
My debit order bounced and I called in yesterday to make manual payment. Proof was sent to Finchoice info email address and collections email address. I received an email back from Helen at collections advising payment will be updated in 24 to 48 hours. I just received an sms stating my account will be debited tomorrow as per payment arrangement. I did not make any payment arrangements..my payments were made in full yesterday. Called Finchoice and Sbahle took my call. Odd how she cannot find or view my email or cannot see payment I made. Now do I pay for a returned debit order for a payment arrangement I did not make that is set to go off tomorrow? Finchoice customer service sucks. Sbahle went on and on making excuses but did not even try contacting the department that deals with emails...whichever that is. Seemed like she did not want to help. You guys are really slow,poor level of customer service. Not the first time I had a negative experience with you. I will not be supporting Finchoice again!
3 replies
16 months ago
Sage runs off home
Again..nobody at Sage wants to help their customer!!
1 reply
17 months ago
No customer support
It is impossible to get through to Sage Accounting Support. Someone answered and then dropped my call while their cellphone was ringing in the background. Called up again and waiting for somebody,anybody to assist! Frustrating.
1 reply
17 months ago
Mr D does not resolve poor quality food issues
Mr Delivery has now twice not resolved my issues with poor food quality at different restaurants. Why offer a service to customers to complain or compliment their food if you are not going to do anything about it? This is very unfair to the customer and misleading on your part.
0 replies
17 months ago
Nedbank does not know their systems!
I tred to open a bank account online a few weeks ago. The online page stops at the private banker allocation. I called numerous times to Nedbank and I keep getting transferred or they drop the call. Its obvious their condultants do not know what to do. In the meantime I am receiving smses from Nedbank asking me to complete the application. Why does nobody know what is going on there Nedbank? This is a poor customer experience and very frustrating!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
3 (3.896103896103896%)
2 Star
21 (27.272727272727273%)
1 Star
53 (68.83116883116882%)